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HCLTech Hiring for US Healthcare Medical Billing Quality Chennai

Fresher   Chennai   30 May, 2026
HCL Technologies Ltd
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaOthers
EmploymentTypeFull-time

Job Description

    HCLTech Hiring for US Healthcare Medical Billing Quality _ChennaiLocation : ChennaiShift - US ShiftExperience - 5 to 12 YearDesignation - Team Lead Quality /Associate Manager QualityRESPONSIBILITIES:
    • Manage day-to-day Quality operations and directs the team responsible for Quality control activities
    • Team Handling experience is mandatory
    • Manage and meet performance targets for Accuracy, Client SLA, quality scores, value adds and customer satisfaction
    • Ensure quality and efficiency measures are met within the team and in accordance with service level agreements
    • Use business tools and Healthcare RCM knowledge to identify problem areas and document business requirements
    • Establish and maintain effective work procedures
    • Review and ensure process follow internal policy requirements and external regulations.
    • Coordinate, participate, and/or manage multiple projects assigned by senior management
    • Interface and coordinate with various stakeholders
    • Mentor the Green/Yellow belt projects and drive continues improvements
    • Be a single point of contact for Quality errors and plot action plans to improve performance
    • ISO preparations and understanding of ISO requirements for Audit readiness
    • Good understanding of Quality principles & QC tools and apply as need arises
    SKILLS AND COMPETENCIES
    • Six sigma green belt/Black belt certification to drive continues improvement across all Projects responsible for
    • Exceptional leadership skills, including the ability to manage through a shared vision and path to success
    • Ability to create, communicate and manage SLA metrics that support operational targets
    • Excellent problem-solving skills and ability to use good judgment to make decisions
    • Possess exceptional people management skills enabling effective interaction with internal, external customers, employees, peers, and management
    FORMAL EDUCATION AND EXPERIENCE
    • Graduation in any stream
    Looking for candidate who can join immediate to 45-dayInterested candidates can share your profile to hidden_email with below given details.T.Exp:R.Exp:CCTC:ECTC:Notice period:Current location:

Keyskills :
medical billingqualitydenial management

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