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HCLTech-Mega Walk-in for OTC Collection(Order Management)

Fresher   Chennai   26 May, 2026
HCL Technologies Ltd
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryOthers
Functional AreaOthers
EmploymentTypeFull-time

Job Description

    HCLTech is hiring for - OTC Collections | Order Management _Chennai.We are hiring experienced professionals for OTC Collections.Positions AvailableDesignation: Associate / Analyst / Senior Analyst / Team LeadNo Of Positions: 20Experience: 1 8 Years (Relevant OTC Collections Experience Mandatory)HR Contacts - Sobiya | hidden_emailKey ResponsibilitiesManage complex and highprofile accounts using defined collection strategiesOwn and control aged receivables as per SLAs and performance metricsImplement and remove service stops as per process guidelinesReview UMCC and onaccount payments in line with ICMP standardsIdentify potential writeoffs and support aged debt clearanceDrive quarterly and monthly debt & cash target achievementsExecute endtoend dunning processes and handle legal escalationsIdentify and support continuous process and system improvementsCollaborate with administrators and team leads to close knowledge gapsLead and support new process implementationsEnsure strict adherence to bestinclass collection standards.Background & QualificationsMinimum 1 year of experience in OTC Collections (Mandatory)Finance background preferred(B.Com / MBA Finance will be an advantage)Excellent verbal and written communication skillsWillingness to work in night shiftsProven track record of meeting targets and SLAsStrong working knowledge of MS OfficeCustomerfocused mindset with strong negotiation skillsAnalytical thinking and problemsolving capabilityExposure to project methodology is a plusRoleSpecific CompetenciesFluent in English (verbal & written)Resultdriven and selfmotivatedStrong learning orientationTeam player with the ability to work independentlyAdaptable and flexible in a dynamic work environmentExcellent customer service and stakeholder management skillsLeadership and people management capabilities (for senior roles)Important NoteOnly candidates with OTC Collections experience are eligibleImmediate joiners or candidates with notice period of 30 days or less onlyOthers, please do not applyPlease share your updated resume to the above mentioned email ID!

Keyskills :
dispute resolutioncollections

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