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HCLTech Walk-In Drive Collections Role 12, 13, 14 Feb' 26

Fresher   Chennai   17 Feb, 2026
HCL Technologies Ltd
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT Services & Consulting
Functional AreaQuality (QA-QC)
EmploymentTypeFull-time

Job Description

    HCLTech Walk-In Drive Collections Role 12, 13, 14 Feb 26HR SPOC: Jefferson / SobiyaVenue: HCL Navalur: Special Economic Zone 33, ETA TECHNO PARK, Rajiv Gandhi Salai, Navalur, Tamil Nadu 600130Address Link: https://share.google/lbHmQf3Nzp4MBaPP7Profile: CollectionsMajor Responsibilities: -Manage a portfolio of customer accounts and ensure timely collections. Analyze aging reports and prioritize collection efforts based on risk. Coordinate with billing, sales, and customer service to resolve disputes. Negotiate payment plans with customers within defined limits. Monitor credit limits and flag high-risk accounts for review. Prepare weekly collection status reports and dashboards. Support internal audits with documentation and account history. Identify recurring issues and suggest process improvements.Background, skills, experience, and qualifications: -Portfolio Management: Skilled in managing a set of accounts independently. Negotiation Skills: Ability to set up payment plans and resolve disputes. Intermediate Excel Skills: For reporting and tracking collections performance. Dispute Resolution: Coordinates with internal teams to resolve billing issues. Analytical Thinking: Identifies trends in customer payment behavior. Compliance Awareness: Understands credit policies and collection protocols. Customer Relationship Management: Builds rapport while ensuring payment commitments.Role specific competencies and requirements: -Fluency in (English), both written and verbal.Willing to work in US ShiftResults / Target driven.Self-motivated and willing to learn new skills.Commitment to developing oneself and desire to develop others.Good listening skillsTeam PlayerAbility to work on own initiative.Adaptable to a changing environment & flexible with regard to working patterns.Excellent Customer Care skillsLeadership & People Management Skills

Keyskills :
collectionscollections process

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