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Health Care and Insurance Operations Associate

2.00 to 7.00 Years   Chennai   02 Jun, 2021
NTT Global Delivery Services Limited
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaOperations Management / Process Analysis
EmploymentTypeFull-time

Job Description

In this Role you will be Responsible For:

  • Analyse and Clear the enquiry from the team and address it appropriately. And for further enquiry sending email to Customer and get the query clarified on time.
  • Stay up to date on new policies, processes, and procedures impacting the
  • Strong understanding of current processes and procedures.
  • Coordinate day-to-day work with the team members on meeting customer goals
  • Resolves more complex situations by applying established knowledge and skills generally acquired through job experience & supporting the team.
  • Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team
Requirements for this role include:
  • Candidate should be 1 2 years of experience with good analytical skills.
  • Candidate with good insurance knowledge
  • Should have very good typing speed with minimum 21-25 WPM
  • Possess excellent communication skills with strong reading comprehension and writing skills.
  • Ready to work in complete Night Shift.
  • Candidate should be flexible & support team during crisis period
  • Ready to relocate as per the business requirement.
  • Should be confident, aggressive and result oriented
Preferences: -
  • Ability to communicate (oral/written) effectively to exchange information with our client.
  • Any Graduate with English as a compulsory subject
This position will be 6 PM to 3 AM IST in Chennai location. Temporary remote.,

Keyskills :
typing speedphotographic memoryreading comprehensionemailbusinessexchangeinsuranceanalyticalMemorization

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