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Job Location | Chennai |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Aviation / Airline |
Functional Area | irport / Airline Ground Operations |
EmploymentType | Full-time |
Job Title:Hiring for Airport Ground Staff, Customer Service AgentCompany:Freelancer ArohiCountry:IndiaProvincia:PunjabState/City:ChennaiID:166003572Job Descriptioncheckin and ensure that tickets and travel documents passport,visas if req, etc of pax are valid.Validate ETix pax identity and documents.Through checkin pax if applicable.Report blacklisted documents to the seniors immediately.Check for the cabin baggage and oversized and excess baggage.Weight and determine excess baggage, issue excess baggage tickets, and collect excess baggage charges.Carry out the carriers seat allocation or selection system, issue boarding pass, detach flight coupons.Ensure that frequent flyer programs of the airlines are professionally handled.Handle denied boarding process and compensation.Direct passengers through controls to departure gate.Make boarding announcements and manage the boarding process, manage upgrades and downgrades, handling stand by list,reconciliation of passenger numbers with aircraft documents prior to departure.Collect airport and any other service taxes applicable.Directs passengers from aircraft through controls.Arrange for transfer desk/connection services and baggage recheck.Initiate preflight/postflight work.Ensure proper and correct information/guidance to passengers.Consult Supervisor in case of difficult situations9990336120(Arohi)
Keyskills :
passengerbasicticketingairlinesaviationairticketinggroundon-groundcontrolreservationsserviceservicesreservationsticketingcustomerskillscommunicationskills