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Hotel Receptionist

5.00 to 10.00 Years   Chennai   22 Aug, 2023
Garima Interprises
Job LocationChennai
EducationNot Mentioned
SalaryRs 6 - 12 Lakh/Yr
IndustryHotel / Restaurant
Functional AreaCustomer Service (Domestic)Equity Research
EmploymentTypeFull-time

Job Description

    We are looking for a well-groomed, friendly hotel front desk to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests payment methods during check-in. You should have a pleasant and professional disposition with guests and other hotel staff.To be successful as a hotel front desk, you should provide guests with general information about the hotel and surrounding area, and stay up-to-date on attractions that may be of interest to guests.Hotel Front Desk Responsibilities:
    • Checking guests in and out.
    • Receiving and managing reservations made online and telephonically.
    • Verifying guests payment methods during check-in.
    • Assigning rooms to guests and informing them of any specials offered by the hotel.
    • Organizing transport services for guests at their request.
    • Providing guests with information about the hotel.
    • Keeping abreast of attractions that may be of interest to guests.
    • Serving as a host at conferences, and ensuring that all relevant preparations are made for the event.
    Hotel Front Desk Requirements:
    • High school qualification or equivalent.
    • Previous hospitality experience would be advantageous.
    • Strong written and verbal communication skills.
    • Well-presented and professional appearance.
    • Competency with Microsoft Office.
    • Ability to learn on the job.
    • Excellent customer service skills.
    • Must have flexible hours.

Keyskills :
availabilitycomputerreservationscustomerroomcomplaintsbookingssystemhotelservicegreetingguests

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