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Job Location | Chennai |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | otel / Restaurant |
Functional Area | Housekeeping |
EmploymentType | Full-time |
Overview of dutiesCleans, prepares and ensures hygiene in hotel rooms, bathrooms and common areas every day.Main responsibilities The level of responsibility may vary according to the employees next target qualification in the Players multicompetence development programme (Qualified, Expert or Leader) Customer relations Is polite and courteous to guests, whatever requests may be made Respects guests privacy while working (for example, by respecting the Do not disturb sign) Takes into consideration guests behaviour patterns If asked, explains to guests how to use certain equipment. Professional techniques / Production Cleans and tidies rooms, bathrooms and common areas, applying the rules of hygiene and cleanliness and respecting both the procedures set up by the Floor Manager and the reference guidelines defined by the brand Makes hotel rooms and common areas look pleasant, creating harmonious arrangements Checks that equipment is in good working order, informing the Floor Manager of any anomalies Ensures that guest documentation in the rooms is complete and up-to-date Applies the procedure for handling lost property Sorts and counts dirty linen items before sending to laundry Respects the hotels instructions on sorting waste Respects guidelines on the use of cleaning products Handles hotel equipment, complimentary welcome gifts and room linen with due care Is responsible for cleaning and restocking the trolley every day Is responsible for the master key Commercial / SalesIs familiar with the hotels offer, and informs and encourages guests if asked about services Management and administrationOptimises use of cleaning products, welcome gifts and room linen Hygiene / Personal safety / Environment Ensures that the corridors are clean and clear of obstacles Respects rules regarding hygiene, cleanliness and the safety of guest property Applies the hotels security regulations (in case of fire etc) Applies the ISO 9001 quality certification requirements that impact his/her role Respects the hotels commitments to the Environment Charter (saving energy, recycling, sorting waste etc) and meets Ibis ISO 14001 environmental commitments as applicable to the role, if the hotel is involved in the programme. ,