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Infra Tech Lead Analyst

3.00 to 5.00 Years   Chennai   20 Apr, 2020
Citibank India
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaStatistics / Analytics
EmploymentTypeFull-time

Job Description

  • Lead a team of Unix System administrators responsible for providing L3 Unix support for the MSST Unix infrastructure.
  • Provide technical tier-3 Production Support Management for large complex infrastructure;
  • Proactively monitor overall production support, resolving risks and issues and initiating corrective action plans as appropriate;
  • Ensure processes are clearly documented;
  • Provide regular communication to management and stakeholders of production support status for your infrastructure, including risks, issues and mitigations;
  • Work across multiple time zones and infrastructure areas support teams to ensure high level of support service;
  • Analyze complex problems/situations and to propose simple solutions;
  • Communicate complex technical issues to business users in a language they understand;
  • Manage a workload which is subject to changing priorities and demands;
  • Create and maintain a knowledge base to ensure that knowledge transfer takes place within the team;
  • Engineering solutions and participation in projects implementation in low-latency Linux area;
  • Implementation of Enterprise infrastructure tools in low-latency area;
  • Reduction of faults, root cause analysis;
  • External data center services vendor management;
Req Qualifications:
  • At least 3 years of experience in leading a team
  • Knowledge and understanding of naming services such as Active Directory/LDAP/CentrifyDC;
  • TCP/IP and networking experience;
  • Knowledge of HP, IBM hardware up to enterprise level;
  • Standard office automation products (Word, Excel, Outlook);
  • Prior experience in large scale enterprise infrastructure support, re-engineering, performance fine tuning and cost
  • Experience in Infrastructure Support Group in a high availability/mission critical environment;
  • Experience in managing communications across business and technology stakeholders at varying levels across a medium to large scale enterprise;
  • Knowledgeable of Linux Systems Administration;
  • Analytic and methodical approach to problem solving;
  • Ability to remain calm and objective in a high-pressure environment;
  • Must have strong self-management and be ready to use own initiative;
  • Perfect communication, influencing and organizational skills are a must;
  • Vendor management;
  • Demonstrate accountability, leadership, independent initiatives and willingness to lead and work with teams across multiple locations and time zones;
  • Strong team player skills;
  • Flexible and being able to manage time effectively;
  • Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision;
  • Fluent English.
Education:
  • Bachelor s/University degree, Master s degree preferred
,

Keyskills :
sqljava deliveryreporting mentoringroot cause analysis root causedata center music maki

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