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Job Location | Chennai |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | General / Operations Management |
EmploymentType | Full-time |
A day in the role. If you thrive in a dynamic, reciprocal workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, theres no limit to what you can accomplish here. Accepts, prioritizes, and categorizes and updates the Change Request in ServiceNow. Obtains authorization for submitted change requests from the Change Authority. Ensures post review of exception changes to evaluate if the change addressed a real or a perceived exception condition Utilizes the Change Management reporting system to monitor and track changes Considerable initiative and discernment relative to problem determination / resolution and telephone etiquette. How we ll help you grow:
Keyskills :
hange requests it services audio mastering problem management incident management service management management reporting technology services change management managed services support services