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Job Location | Chennai |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | ecruitment Services |
Functional Area | Technical Support / Helpdesk |
EmploymentType | Full-time |
Job For IT Helpdesk . Respond to requests for technical assistance via phone/emailDiagnose and resolve technical software issues remotely [Hardware, where applicable]Research questions using available information resources and document proceduresExcellent customer service and followup skills with both internal and external customers.Capable of working with frequent interruptions and changing priorities.Strong analytical and conceptual skills.Ability to work in a fastpaced environment.Strong verbal and written communication skills with the ability to clearly communicate to alllevels of the organization.Demonstrated ability to interpret business owner requests into anticipated result sets.Comfortable providing technical support via telephone and remote control desktop tools.Familiar with all Microsoft Office applications Word, Excel, Powerpoint, Outlook, AccessComfortable performing troubleshooting on local area and wireless networks.Familiarity with telecomWorking knowledge of Microsoft office applications and troubleshooting within the applicationsis a plus.
Keyskills :
HelpdeskTSETSOServiceDeskechnicalsuppItSuppItHelpdeskVoiceSuppServiceDeskExecutive