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Job Location | Chennai |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Infrastructure Design & Planning.Responsible for Server Installation & Management (On- Premises).Responsible for Server Installation & Management (Cloud , AWS , Microsoft etc.)Responsible for maintenance of firewall , AP , L2 & L3 routers , Exchange servers , Internet and WebEx account management.Responsible for telephones , lease line , PRI , IPABX/ EPABX.Maintaining IT Assets & accessories , providing end solutions for new procurements.IT policy creation and management.Track deliverables and review deliverables of IT Infrastructure team globally.Responsible for System trouble shooting & user issues handling.Responsible for group policy management , active directory , OS installations.Responsible for network security , infrastructure security , systems security.Responsible for application related support.Maintenance of company s domain and website.Responsible for health check of IT Infrastructure (Server room , WiFi AP , etc.)Vendor & client Management- IT.Responsible for IT budgeting (annual , monthly , weekly).Responsible for IT audits , compliances and certifications (ISO , HIPPA , GDPR , PCI DSS etc.).Responsible for tracking software licensesResponsible for IT related deliverables and interface between client and internal product/ delivery operational teams.Key Skills:Strong Networking and server management skillsExpert knowledge in Apache , Java , MYSQLExpert knowledge in DNS , DHCP , A Records and MX Records.Working knowledge in Linux.Working knowledge in concepts of IP Subnetting and L3 layer switching.Vendor management skillsEmployee handling skillsCommunication skillsNegotiation skillsQualification:Any graduate with IT Experience.Preferred/ Added Advantage: MSC IT/ MCA/ BE ITCertifications- Added Advantage:CCNAMCSEMCITPITILExperience:11- 15 Years of Experience in IT Infrastructure management.Uniphore is a global Conversational AI technology company with offices in the U.S. , India and Singapore. Uniphore believes the future of customer service is every voice being truly heard. The Company s vision is to bridge the gap between people and machines through voice. Uniphore enables businesses globally to deliver transformational customer service by providing a platform of Conversational Analytics , Conversational Assistant and Conversational Security that changes the way enterprises engage their consumers , build loyalty and realize efficiencies.For more information on how Uniphore delivers business value using Conversational Service Automation , please visit www.uniphore.com,
Keyskills :
pcidss itaudit leasedline grouppolicy itbudgeting healthcheck customerservice activedirectory networksecurity vendormanagement itinfrastructure servermanagement managementskills policymanagement negotiationskills serviceautomation serverin