IT Infrastructure Analyst, Technology & Operations

Job Description

*About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.To us, good performance is about much more than turning a profit. Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.JOB DESCRIPTIONWorkBench is the single platform for all client-facing staff to manage their client relationships and perform activities on behalf of their clients. It is designed to provide superior client management by aggregating everything we know about our clients, automates key business processes and provides a platform for collaboration across all businesses in the Wholesale Bank.The Client360 area of the WorkBench displays all client data, including revenue, pipeline, call reports and other transactional data across the Wholesale Bank. In addition to this unified view of information, the Activities area integrates a number of disparate systems in order to streamline key business processes. You can now initiate requests on behalf of your clients in an automated, electronic way with full end-to-end monitoring and tracking reducing the need for you to follow-up on requests in turn providing you more time to spend with clients. WorkBench application covers various stages of client lifecycle:1. OnBoarding and Initiation2. Sales3. Deals4. Credit5. Reporting & Analytics6. Static Data Maintenance7. OffBoardingThe Infrastructure Analyst will assist in delivering this programme by :Help in team member s development and ensuring that all the necessary training is provided / arranged in timely manner and team stay motivated.Provide inputs on existing processes and collaborate with DevOps team towards automation and delivery efficiencyKEY MEASURABLESStakeholder feedback (business and technology)Team performance and completion of various infrastructure activities on timeEnsuring environments stability and availabilityKNOWLEDGE, SKILLS AND EXPERIENCEMust Have:Installation, configuration and supporting Web & Application Servers (Apache, Tomcat, JBOSS Fuse & EAP) is primary skill.Hands-on experience in scripting Windows/UNIXProcess adherenceStrong analytical and problem solvingNetwork knowledge and standard networking protocolsUnderstanding of versioning tools (SVN, Git)Hands-on experience : install, configure, maintain applications in IT Infrastructure in UNIX environmentsUnderstanding of Oracle RDBMS: Oracle Services/Instances/Processes/FileSystems/Backup/RestoreAnalyze problems, evaluate technical issues, test, maintain, modify, integrate, monitor and ensure to automate software systems.Conduct long range strategic plans of IT infrastructure plus operational aspects of application execution within infrastructure.Technology:Technical CompetenceBuild & Deployment1. Hands on experience on Build tools2. Automation of deploymentsIntegration1. Middleware, Database setup & connectivity2. WebMethods, Informatica, Microstrategy, OPA, MQPerformance & Monitoring1. Alerts and thresholds setup, alerts handling2. Performance bottlenecks identification in Infra layerSecurity1. Security Essentials2. SSL/PKI config3. Infrastructure Vulnerabilities and remediationTraining, Qualifications and CertificationsTraining/qualifications and Certifications in some of the technical domains as mentioned will be an added advantage,

Keyskills :
windows devops troubleshooting eamperformance itinfrastructure clientmanagement incidentmanagement applicationserversdesign