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Jio Customer Associate (JCA) FREELANCER (ONLY FEMALE)

0.00 to 2.00 Years   Chennai,Bangalore, Noida, Hyderabad, Kolkata, Gurugram, Pune, Mumbai City, Delhi   28 Sep, 2024
Jio Platforms Limited
Job LocationChennai,Bangalore, Noida, Hyderabad, Kolkata, Gurugram, Pune, Mumbai City, Delhi
EducationNot Mentioned
SalaryRs 1.0 - 2.0 Lakh/Yr
IndustryTelecom / ISP
Functional AreaCustomer Service (Domestic)Sales / BD
EmploymentTypeFull-time

Job Description

    Job Position ;FREELANCER (ONLY FEMALE) -JioCustomer Associate (JCA)Job Description (Minimum 100 Characters) 1. Spend min. 5- 6 hours every day on focussed program on calling to achieve the following objective: a. Acquire new customers b. CallJioCustomers and explain them aboutJio`s Recharges c. Assist customers in completingJioRecharge d. Sell newJioconnections to prospective customers e. Resolve customer queries within agreed timelines f. Ensure a delightful customer experience g. Respond to all customers in appropriate tone and language 2. On every call, capture customer details and data relevant to the call or service 3. Learn aboutJio`s plans, products and services to add value to the offering 4. For any training , new program initiation - Visit nearestJiooffice whenever required.Mandatory key skills1. Basic knowledge of reading and writing2. Smartphone usage3. Ability to speak in English & local language4. Sales and customer handling skills5. Ability to learn6. Goal and result orientedWork Experience(Specify Range)* NIL (freshers accepted)CTC(Specify range)* Upto Rs. 15,000 per month (100% Variable Pay basis calling)Job Location(s) PAN INDIA [Work From HOME]Qualification(s) 10th / 12th / Graduate (Preferred)

Keyskills :
query resolutioncustomer acquisitioncustomer relationshipcustomer servicecustomer handling

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