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Lead - Service Assurance

1.00 to 4.00 Years   Chennai   01 Apr, 2021
Bharti Airtel Limited
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryTelecom / ISP
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

Job ResponsibilitiesMajor Challenges :

  1. Resolution Trouble tickets within agreed SLA period for S1 & S2 cases
  2. Provide RFO for S3 and S4 cases .
  3. Prepare uptime reports as per assignment with accuracy
  4. Reroute circuits on failure after getting necessary approvals and ensure that databases are updated
  5. Ensure that network quality is maintained
  6. Support team leaders in preparing impact list during critical failures
  7. Network change and incident notification.
, What specific skills and traits should this person possess Educational Level B.E Electronics and TelecommunicationWorking Experience1-2 years in telecommunication industry

Keyskills :
slacircuitsapprovalsdatabaseselectronicstelecommunicationOnSSISoftware HouseAMAGCCureLenelDMPAxisDigital Video RecorderService ImprovementService Level ManagementCOPCBoschOLA

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