Lead Software Engineer | 6 to 10 Years| Pune, Mumbai,Chennai

Job Description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired by a collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizations unlock the value of technology and build a more sustainable, more inclusive world.Job Description Lead the design, development, and deployment of AI-driven chatbots and conversational interfaces using the Kore AI platform , ensuring alignment with business goals. Collaborate with cross-functional teams to define requirements , build chatbot flows, and integrate AI solutions with back-end systems and APIs . Manage the end-to-end lifecycle of AI solutions, including testing, debugging, and optimizing chatbot performance for improved user experience. Analyze user interaction data to identify opportunities for enhancements and continuous improvements to chatbot functionalities. Stay up-to-date with the latest Kore AI features, tools , and industry best practices, driving innovation and ensuring high-quality chatbot deployments.Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders.Primary Skils Proficient in developing AI-driven chatbots using the Kore AI platform and integrating with various business systems. Strong knowledge of Natural Language Processing (NLP) and conversational AI concepts for creating intelligent chatbot interactions. Experience with API integrations and connecting chatbots to external systems, CRMs, and databases. Expertise in debugging, testing , and optimizing chatbots to ensure high performance and seamless user experience. Familiarity with analytics tools to monitor and enhance chatbot performance based on user interactions and feedback.Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of 22.5 billion.,

Keyskills :
debuggingtestingAIdriven chatbotsKore AI platformNatural Language Processing NLPAPI integrationsoptimizing chatbots