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Life Insurance Customer Service Representative

1.00 to 10.00 Years   Chennai   16 Sep, 2026
Bright Future Placement
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryBFSI
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    What role you will play in team: You will provide exceptional customer service to life insurance policyholders, addressing their queries and resolving their issues.What you will do: You will handle inbound calls, emails, and other communication channels, providing accurate and timely assistance.Key responsibility:Answering customer inquiries via phone, email, and other channels.Providing information on policy details, benefits, and claims procedures.Resolving customer complaints and issues.Maintaining accurate records of customer interactions.Escalating complex issues to appropriate personnel.Adhering to company customer service standards.Required Qualification and Skills:High school diploma or equivalent.Excellent communication and interpersonal skills.Strong customer service orientation.Proficiency in MS Office suite.Knowledge of the life insurance industry (preferred).Benefits Included:Competitive salary and benefits package.Opportunities for professional development.Positive and supportive work environment.Employee discounts.A Day in the Life: Responding to customer inquiries, providing support and solutions, ensuring customer satisfaction, and maintaining high service standards. .

Keyskills :
customer servicecommunicationinterpersonal skillsMS Office

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