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| Job Location | Chennai |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Supply Chain / Logistics |
| EmploymentType | Full-time |
Role :SW/Application Tech Support PractitionerRole Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.Must Have Skills :Life Sciences Supply ChainGood To Have Skills :Life SciencesJob Requirements : Responsibilities: 1-Lead a 15 member support team Ability to manage support members in various countries 2-Should be able to have good customer facing skills Daily activities will involve escalation management from client Directors 3-Bring in continuous improvement ideas and able to implement them Should be process focused and result oriented Professional Experience: 1-Good understanding on the pharma supply chain 2-Should have implementation or support experience in Serialization 3-Experience working in validated environment 4-Experience in implementing any of the line serialization system in pharma or process industries Sea Vision, Systech, Guardian, Ulhman, PCE etc 5-Good knowledge on track and trace solution Either SAP ATTP or TraceLink Preferable Trace Link Personal Attributes: 1-Ability to work in support and manage 24/7 team,
Keyskills :
itoperationscommunicationskillsechsupp