Manager Banking Service Operations

Job Description

Provide a brief description of the overall purpose of the position, why this position exists and how it will contribute in achieving the team s goal.Manager would be responsible on the day today process deliverables to the client are managed by the team efficiently, Processing & Investigation of Cash instructions need to performed diligently where the manager should be instrumental in achieving the team s goal. People Management would be one of the key role in this position where manager ensure the motivation of team members & maintain less attrition.One of sensitive and Key process running in BNP Paribas, hence doing the Managerial role efficiently for the team will help the team to achieve the deliverables consistently.ResponsibilitiesDirect ResponsibilitiesStrong knowledge in handling Cash process and knowing more clearing systems & cash specification in the Market.Expertise in Using Banking Software s & overall awareness of using MS Word, Excel, PowerPoint etc.Strong analytical skills, detail orientation, service commitment, and solid organizational and interpersonal skills.Ability to work independently, as well as in a team environment, prioritizes multiple tasks, and meets strict deadlines.Ensure the process is managed with out any Major incidents, regular review on the existing process controls.Regular team huddles and strong employee motivation culture to practise by him and the line managers of the team.Creating strong process SME s and maintaining continuous SME s back-up in the team to overcome process risk.Technical & Behavioral CompetenciesShould able to understand the Investigation process and manage claims arising for BNP with least cost.Understanding the Back Valuation concept and suggesting team(if needed) to apply the best practice.Should be an good role model in the team.Educate/reiterate team members in adhering BNP Policies prescribed by our group.Specific Qualifications (if required) Experience in Cash process is preferredSkills ReferentialBehavioural Skills: (Please select up to 4 skills)Organizational skillsDecision MakingActive listeningClient focusedTransversal Skills:(Please select up to 5 skills)Ability to develop others & improve their skillsAbility to anticipate business / strategic evolutionAbility to understand, explain and support changeAnalytical AbilityAbility to develop and adapt a processEducation Level: Master Degree or equivalent Experience LevelAt least 10 yearsOther/Specific Qualifications (if required), Job Description APAC Note to Hiring Manager:In support of BNP Paribas APACs Diversity Commitment, Hiring Managers are to consider at least 1 Asia Pacific national, 1 male and 1 female candidate for the position to be filled.Job Title:Manager Date:Department:MTS Cash ServicesLocation:CHENNAIBusiness Line / Function:BSOReports to:(Direct)Assistant Vice PresidentGrade: (if applicable)(Functional)Number of Direct Reports:Directorship / Registration:Position PurposeProvide a brief description of the overall purpose of the position, why this position exists and how it will contribute in achieving the team s goal.Manager would be responsible on the day today process deliverables to the client are managed by the team efficiently, Processing & Investigation of Cash instructions need to performed diligently where the manager should be instrumental in achieving the team s goal. People Management would be one of the key role in this position where manager ensure the motivation of team members & maintain less attrition.One of sensitive and Key process running in BNP Paribas, hence doing the Managerial role efficiently for the team will help the team to achieve the deliverables consistently.ResponsibilitiesDirect ResponsibilitiesStrong knowledge in handling Cash process and knowing more clearing systems & cash specification in the Market.Expertise in Using Banking Software s & overall awareness of using MS Word, Excel, PowerPoint etc.Strong analytical skills, detail orientation, service commitment, and solid organizational and interpersonal skills.Ability to work independently, as well as in a team environment, prioritizes multiple tasks, and meets strict deadlines.Ensure the process is managed with out any Major incidents, regular review on the existing process controls.Regular team huddles and strong employee motivation culture to practise by him and the line managers of the team.Creating strong process SME s and maintaining continuous SME s back-up in the team to overcome process risk.Technical & Behavioral CompetenciesShould able to understand the Investigation process and manage claims arising for BNP with least cost.Understanding the Back Valuation concept and suggesting team(if needed) to apply the best practice.Should be an good role model in the team.Educate/reiterate team members in adhering BNP Policies prescribed by our group.Specific Qualifications (if required) Experience in Cash process is preferredSkills ReferentialBehavioural Skills: (Please select up to 4 skills)Organizational skillsDecision MakingActive listeningClient focusedTransversal Skills:(Please select up to 5 skills)Ability to develop others & improve their skillsAbility to anticipate business / strategic evolutionAbility to understand, explain and support changeAnalytical AbilityAbility to develop and adapt a processEducation Level: Master Degree or equivalent Experience LevelAt least 10 yearsOther/Specific Qualifications (if required)

Keyskills :
excel