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Manager, Business Analyst Payments Domain

5.00 to 6.00 Years   Chennai   03 Mar, 2020
Standard Chartered Bank Ltd
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaOperations Management / Process Analysis
EmploymentTypeFull-time

Job Description

About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.To us, good performance is about much more than turning a profit. Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.The Role ResponsibilitiesThe role of the Manager, Business Analyst is to:

  • Work closely with the Product managers, Business Solution Managers and Development team to support the analysis and solutioning of various internet banking initiatives.
  • Work closely with Product managers, BSMs, Development team and other BAs in the team to ensure standardization for internet banking platform across countries
  • Suggests areas for improvement in internal processes along with possible solutions.
  • Train and mentor the newer/junior team members to come up the curve by having training documents in place and conducting knowledge sharing sessions.
  • Monitor the progress of team members and provide continuous feedback for them to be able to progress and grow.
  • Responsible for managing the Online Applications, Solutions & Services for the remote channels globally.
  • Responsible for product development and requirement specifications for the Internet Banking applications including understanding of business requirements, defining business and functional requirements and working with the business and development teams to support seamless project delivery.
  • Engage with the country business to understand relevant trends and opportunities for the Online proposition to better serve customers. Plan a roadmap of enhancements and initiatives that would deliver a stronger online proposition and work with the Segment Product Manager to identify suitable processes for funding, development and prioritization.
  • Maximize technology investment for online product development; ensuring criteria for project ranking and prioritization are clearly communicated to the business.
  • Work closely with the Program & Remote Project Management Teams for supporting achievement of key milestones, deliverables and tracking to ensure success of the overall project delivery.
  • Communicate effectively with System Development/Technology teams and external suppliers to establish appropriate solutions to meet business requirements.
  • Support testing team as required ensuring product quality.
Our Ideal Candidate
  • Experience and in-depth understanding in a product management/business analyst role in a financial institution, ecommerce or online environment.
  • Strong analytical skills and able to assess multiple systems for troubleshooting. Good problem solver and decision maker.
  • Ability to write well and experienced at writing various business documents (i.e. business requirements document, functional specifications, presentations and reports).
  • Excellent communications skills, confidence and ability to work with an international team in a cross-cultural and geographically dispersed workplace. Should possess qualities that would be useful in multiple stakeholder management.
  • Motivated, able to work independently, proactively and efficiently in a fast paced and changing environment.
  • Excited and passionate about Banking Business.
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Keyskills :
customerrelations documentation requirements functional businessrequirements internetbanking businessanalysis businesssolution knowledgesharing projectmanagement tatementsofworksow

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