Manager - Growth Hacker(eCommerce)

Job Description

Role : Manager - Growth Hacker(eCommerce) Experience : 5- 12 yearsJob Location : ChennaiAbout OJ Commerce: OJ Commerce (OJC), a rapidly expanding and profitable online retailer, is headquartered in Florida, USA, with a fully-functional office in Chennai, India.We deliver exceptional value to our customers by harnessing cutting-edge technology, fostering innovation, and establishing strategic brand partnerships to enable a seamless, enjoyable shopping experience featuring high-quality products at unbeatable prices. Our advanced, data-driven system streamlines operations with minimal human intervention.Our extensive product portfolio encompasses over a million SKUs and more than 2,500 brands across eight primary categories.With a robust presence on major platforms such as Amazon, Walmart, Wayfair, Home Depot, and eBay, we directly serve consumers in the United States.As we continue to forge new partner relationships, our flagship website, www.ojcommerce.com, has rapidly emerged as a top-performing e-commerce channel, catering to millions of customers annually.The line of business is growing fast (CAGR :70%) and will hit several hundred million $ RR soon. All products are sold direct to consumers in the United States via online channels.Responsibilities:

• Work with Growth Hacker mindset in a collaborative manner with other Digital team counterparts and other internal partners to ensure continuous and consistent execution of eCommerce-based revenue-driving strategy.
• Work to ensure best in class SEO + Ads based growth on key platforms including Amazon, Wayfair, Home Depot etc by looking at data provided by these third- party platforms (on both ads and SEO).
• Develop and execute split testing regimen across various primary site / channels to discover better ways to sell product, drive revenue, and engage with customers into the funnel.
• Perform site audits to review and analyze eCommerce performance across Digital channels including a keen eye on competitor strategies and advantages that they have on our platforms.
• Collaborate with Ads team and Content team to ensure that range of testing experiments are doneand monitor the efficacy of these to find winning ideas that can be percolated on more products / more channels.
• Create and manage a reporting dashboard with trackable key performance indicators on the various marketing tactics used for SEO/Paid Ads growth hacking on the assigned platforms. This report will be shared with internal teams to stay updated on the tactical performance, paid media campaigns, organic traffic, price changes and any other digital marketing strategies.
• Develop and foster a customer centric mindset with sales and customer service teams and build deep insights on customer needs via these teams + review feedback + Q&A of customers. This should drive new cycle of SEO sales growth (and paid media sales growth for other teams)

Skills:

• 5+ years of experience in eCommerce / eRetail of consumer electronics, devices, consumer brands (FMCG/consumer durables/furniture) or similar.
• Bachelors Degree or equivalent experience.
• Microsoft Office Suite: Outlook, Word, Excel, PowerPoint, Visio and/or Google G Suite Apps: Gmail, Google Drive, Google Sheets, Google Docs.
• Passion, interest, and enthusiasm for both SEO and eCommerce.
• Solid, working knowledge of retail distribution channels
• Ability to develop and maintain excellent working relationships with internal + external stakeholders.
• Strong interpersonal and conversational skills, comfortable presenting to any sized audience.
• Ability to multi-task and balance multiple priorities

What we offer:

• Fast paced start-up with unlimited opportunity to make an impact
• Environment & Culture to realize your Potential
• Competitive salary
• Medical Benefits/Accident Cover
• Flexi Office Working Hours

Keyskills :
SEOcustomer servicesales growthConsumer Electronicsconversational skillsInterpersonal Skillsmulti-taskingcustomer centric mindsetDigital Marketing StrategiesFmcgretail distribution channelsconsumer brandsEcommerceConsumer DurablesFurniture