Manager HRBP

Job Description

Job Description Manager HR Business Partner (HRBP)Position: Manager HRBPDomain-BPO/KPOJob SummaryWe are looking for an experienced Manager HRBP to partner closely with business leaders and employees to drive people strategies, employee engagement, retention, performance management, and employee experience. The role will act as a strategic HR partner to business teams while ensuring effective implementation of HR policies, processes, and people initiatives.Key Responsibilities1. HR Business Partnering
• Partner with business leaders and managers to understand workforce needs and provide effective HR solutions.
• Align HR initiatives with business objectives and organizational goals.
• Provide guidance to managers on employee-related matters, people decisions, and HR policies.
• Drive people-related initiatives across assigned business functions.
2. Employee Connect & Employee Relations
• Conduct regular employee connects, skip-level interactions, and one-on-one discussions.
• Build strong relationships with employees and business stakeholders.
• Identify employee concerns, engagement issues, and workplace challenges.
• Handle employee grievances fairly and ensure timely resolution.
• Support conflict resolution and maintain a positive employee experience.
3. Employee Engagement
• Design and implement employee engagement initiatives and activities.
• Conduct employee pulse surveys and analyze feedback.
• Identify engagement gaps and develop action plans.
• Monitor engagement effectiveness and provide insights to leadership.
4. Employee Retention & Attrition Management
• Monitor employee retention and attrition trends.
• Identify key attrition drivers and high-risk employees.
• Maintain and manage RAG (Red/Amber/Green) employee tracking.
• Develop and execute retention strategies for critical and high-performing employees.
• Conduct exit analysis and recommend corrective actions to reduce attrition.
5. Performance Management / PMS
• Drive the end-to-end Performance Management System (PMS).
• Support goal setting, KRAs/KPIs, performance reviews, and appraisal cycles.
• Partner with managers on performance evaluation and calibration.
• Identify performance gaps and support Performance Improvement Plans (PIPs).
• Coach managers on effective performance conversations and feedback.
6. HR Policies & Processes
• Implement and communicate HR policies, guidelines, and processes.
• Ensure consistent application of HR policies across teams.
• Address policy-related queries and provide appropriate guidance to employees and managers.
• Identify opportunities to improve HR processes and employee experience.
7. Talent & People Development
• Identify high-potential and critical talent within the organization.
• Support career development, succession planning, and talent reviews.
• Work with managers to identify learning and development requirements.
• Support leadership development and employee capability-building initiatives.
8. HR Analytics & Reporting
• Track and analyze HR metrics including:
  • Attrition
  • Retention
  • Employee Engagement
  • Absenteeism
  • Performance
  • Employee Grievances
  • Headcount
• Prepare HR dashboards and MIS reports for management review.
• Provide data-driven insights and recommendations to business leaders.
9. Stakeholder Management
• Act as the primary HR point of contact for assigned business units.
• Build strong relationships with senior managers and business leaders.
• Participate in business reviews and provide people-related insights.
• Partner with HR Operations, Talent Acquisition, L&D, Payroll, and other HR functions.
Education & Experience
• MBA/PGDM in Human Resources or equivalent qualification.
• 812 years of overall HR experience, with strong HRBP experience.
• Prior experience partnering with business leaders and managing employee relations is preferred.
• Experience handling employee engagement, retention, grievances, and PMS is essential.
Can apply to hidden_emailWhatsapp to hidden_mobile

Keyskills :
human resourcesemployee engagementpoliciesemployee retentionpms performance managementemployee connectemployee engagement employee retention / rag