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| Job Location | Chennai,India |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Telecom / ISP |
| Functional Area | Technology |
| EmploymentType | Full-time |
Broad outline of the RoleKey Responsibilities: . Communication and synchronization between Back-office and Field Force assist troubleshooting of installation problems . Support to Field Force for External Alarms and Acceptance Test, RETs setup, tests, and calibration . Need to Perform Configuration/Performance and fault management . Daily Call test information delivery and Remote call test support to Field Force . Commissioning file and ret report delivery to Field Force for HOP information . Interference analysis validation for full site solution . Trigger and escalation operational/configuration/performance issues that might require support from other functional teams (Tx/Core provisioning) via INC Remedy Management and resolution . Audit on installation issues (identifying PIM issues, RTWP and External Interference, Support for Cross Feeder investigation) . Follow up of all INC tickets opened and supporting partners in the resolution . Providing support to RAN Engineers on any kind of script related issues, fixing configuration faults, Troubleshooting of Tx issues, and providing support on escalations to relevant teams . Take the necessary preventive and corrective measures to ensure agreed service availability after planned works. Perform second level troubleshooting processes, ensuring high quality and short service restoring time for RAN elements . Providing resource management support Implementing process and technology improvements to increase operational and organizational efficiency . Demonstrated ability to work with teams to develop their functional competencies through process improvements. . Follow industrys standards and best practicesTools & Systems Knowledge Ericsson ENM BMC Remedy Cramer Sitelopedia Huawei U2000 Pro Optima Unison WinFiol Huawei U2020 One FM NCT ELIS / CORA . Ericsson o Ericsson BBU6630 / BBU6648 integration o Swap activity / Carrier addition / sector addition o RET configuration o DUW / DUG / DUS o RRU / AIR . Huawei o BTS3900 / BTS3901 / BTS5900 Integration o MPT/ CO-MPT Sites o RNC6900 o AAU o U2020/U2000
Keyskills :
CramerBMC RemedySwap activity / Carrier addition / sector additionDUW / DUG / DUSMPT/ CO-MPT SitesENMoptimaWinFiolUnisonBBU6630 / BBU6648 integrationOne FMRNC6900EricssonU2020/U2000RRU / AIRHuaweiBTS3900 / BTS3901 / BTS5900 IntegrationNCT