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Manager TEKLINE

Fresher   Chennai   08 Dec, 2025
Taggd
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryOthers
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    Job Opening: Manager TEKLINE Job Code: ITC/M-T/hidden_mobile6/23818 Location: Chennai Qualification: Bachelors Degree Experience: 8 Years Salary Range: 12,00,000 -20,00,000 per annum Status: Open Posted On: 6-Nov Updated On: 27-NovAbout the RoleThe Manager TEKLINE is responsible for providing quick and precise solutions to customer issues that Mahindra dealers are unable to resolve regarding automotive division products. The role involves offering remote technical assistance to dealers for complex troubleshooting, performing failure root cause analysis, and sharing insights with upstream teams to drive product improvements.This position also includes enhancing the technical capabilities of dealer personnel, conducting dealership technical audits, and supporting smooth new product launches from a technical perspective.Key Responsibilities
    • Provide remote technical support to dealers for complex troubleshooting.
    • Conduct root cause analysis of product failures and share insights with product teams.
    • Enhance technical capabilities of dealer personnel through guidance and training.
    • Perform dealership audits focusing on technical compliance.
    • Ensure smooth new product launches by supporting technical aspects.
    • Collaborate with cross-functional teams for product improvement initiatives.
    • Apply data analytics, prioritization, and strong problem-solving in daily operations.
    Required Skills & Competencies
    • Strong technical knowledge in automobiles, including electrical and electronics.
    • Expertise in troubleshooting and diagnostics.
    • Experience with data analytics and root cause analysis.
    • Effective communication and conflict management skills.
    • Team management and leadership capabilities.
    • Passion for problem-solving and quick response to technical issues.

Keyskills :
standards compliancetechnical supportremote desktoptroubleshootingtechnical audits

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