Marketing Communication Manager

Job Description

Posting Date Jan 23, 2020Job Number 20011956Job Category Sales and MarketingLocation Sheraton Grand Chennai Resort & Spa, 280 ECR, Chennai, Tamil Nadu, India VIEW ON MAP Brand Sheraton Hotels & ResortsSchedule Full-timeRelocation YesPosition Type ManagementStart Your Journey With UsAt Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another and are driven to make things better. We love what we do, and we give it all we ve got on property and off. When guests stay with us, it s not just a room with a bed that they re buying. It s an experience. We re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.JOB SUMMARYResponsible for completing marketing plan for property. Manages all e-commerce opportunities. Develops a good working relationship with tourism bureaus and community leaders.CANDIDATE PROFILE Education and ExperienceHigh school diploma or GED; 2 years experience in the sales and marketing or related professional area.OR2-year degree from an accredited university in Marketing, Business Administration, Hotel and Restaurant Management, or related major; no work experience required.CORE WORK ACTIVITIESConducting Daily Marketing Activities that Achieve Department GoalsAssists in region-wide coordination of rooms, food and beverage, spa, and golf promotions.Develops leisure marketing plan that addresses the distribution of rate offers, packages and programs designed to build occupancy.Maintains, updates, and manages all web sites.Coordinates offers and information for all publications and inserts with regard to brand loyalty reward mailings.Develops brochure and property collateral materials.Participates in all property imaging work (e.g., signage).Uses and interprets all reporting necessary for sound marketing recommendations, including but not limited to DMA source market reports, past guest lists (utilizing leisure rate codes) and tracking.Reviews and provides analysis on all website and email campaign tracking, for both individual property sites as well as corporate email campaign results and Marriott.com property reports.Ensures consistent marketing message is communicated in all advertising and collateral efforts.Manages marketing budget throughout year.Provides regular tracking/ROI and analysis of promotions and website/email campaigns, using industry averages for ROI calculation, and uses this knowledge in future planning.Tracks return on investment (ROI) of all marketing initiatives, including online, direct mail and print advertising.Keeps track of actual versus planned marketing budgets and provides input and recommendations as needed regarding reallocation of funding.Ensures consistency in individual propertys voice on all guest touchpoints and marketing communications, not only following corporate graphic standards, but also on behalf of the individual property.Using Knowledge of Market Trends and Target Customer Information to Maximize RevenueEvaluates new marketing opportunities for the property.Ensures property is represented on all quality internet sites that have the potential of providing business.Works closely with respective Convention Bureaus and Chambers of Tourism.Uses and interprets all reporting necessary for sound marketing recommendations, including but not limited to DMA source market reports, past guest lists (utilizing leisure rate codes) and tracking.Reviews and provides analysis on all website and email campaign tracking, for both individual property sites as well as corporate email campaign results and Marriott.com property reports.Develops strategic marketing plan for property, includes group, leisure and local efforts.Plans and supervises all photo shoots, developing shot list while keeping goals of property and brand image in mind.Building Successful Relationships that Generate Sales & Marketing OpportunitiesIdentifies and communicates with distribution channels that can sell distress inventory to drive property occupancy.Provides all sales channels with creative and unique tools to assist in the sales and marketing of the property.Acts as liaison between corporate and individual properties in rolling out programs and making sure that properties are taking advantage of all opportunities provided through corporate.Works with media buyer to plan and execute advertising.Assists property in developing promotions for various campaigns, keeping in mind strategy and goals of promotion as well as Look No Further prerequisites.Assists property with materials, tracking/analysis and presentations to owners.Acts on behalf of property with all vendors, exacting a balance between quality work and price, requesting estimates and approving all materials as needed.Additional Marketing ResponsibilitiesKeeps detailed files and records on all matters relative to propertys marketing materials (photo usage rights, vendor contracts, etc.).Ensures that property is following all corporate marketing guidelines.Approves all invoicing through MarrCom office.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.,

Keyskills :
marketing socialmedia editing newsletters sales campaigntracking corporateliaison corporatemarketing behavioraltraining strategicmarketing marketingmaterials restaurantmanagement alesmarketing