Mgr Financial Market Ops

Job Description

The Role ResponsibilitiesJob RoleDevelop the Financial Markets Operations (FMO) post trade platform and drive the strategy towards our goals of developing a self-service digital ecosystem across our post trade services.StrategyThe Product Owner for FMO Digital Channels offerings is responsible to manage and prioritize the Client Digitization backlog. The Client Digitization agenda across FMO will largely comprise of activities to build out our target state channels for post trade functionality across FMO.The successful candidate would be primarily responsible for ensuring feature developments are clearly defined across our technical deliveries and aligned to FMO digitization aims to digitize the entire scope of FMO post trade client touch points with emphasis on improving client journeys.Business

• Contribute to the testing requirements to ensure the features developed can go live smoothly.
• Provide post go live support in cases where troubleshooting is required.
• Articulate and deliver the FMO digitization strategy and vision.
• Attend and actively participate in scrum meetings such as sprint planning, standup, demos, and retrospectives.
• Support and lead continuous improvement in the agile development process.
• Fully realise the potential of Agile / Scrum frameworks by embodying the cultural change and the SCB values.
• Guide and coach the Scrum Team and organization on how to use Agile / Scrum practices and values while also meeting delivery commitment.
• Assess the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.
• Contribute / participate to the Engineering culture of Excellence and Innovation promoted within SCB.

Key Responsibilities

• Prioritize the backlog for the Squads of each sprint.
• Create, manage and prioritize the product backlog - i.e. create new items when necessary on behalf of the business stakeholders, re-prioritise as and when required, refine / groom the backlog with the Squads, report the status.
• Facilitate user-engagement (demos, appointment of SMEs, end-users for a defined sprint).
• Provide input during the Agile ceremonies - sprint planning, review, retrospective demos, refinement sessions.
• Inspect the product progress at the end of every Sprint and accept or reject work done.
• Contribute to continuous improvement with business feedback / vision (covered during the retrospective).
• Remain aware of the daily BAU activities to maintain a grasp on business / process evolution.

Processes

• Collaborating and coordinating with all the FMO teams to identify potentially new channels solutions, broadening the adoption of existing solutions and engaging clients through the onboarding and digital conversion processes.
• Collaborating with the business, operations and technology teams to develop and deliver the digital roadmap, required new initiatives and alignment to the wider digital strategy and relevant platforms.
• Leverage data / analytics to track against business priorities and identify new opportunities.
• Develop, implement and promote new digital services leveraging the SCB Straight2Bank (S2B) platform and technologies.
• Develop an approach working with the technology and business teams to adopt best practice in digital channel management.
• Ensure participation in global industry forums on topics relevant to the function.

People and Talent

• Lead through example and build the appropriate culture and values.
• Set appropriate tone and expectations and work in collaboration with risk and control partners.
• Play a role in developing talent within the line.

Risk Management

• Responsible for identifying, assessing, monitoring, controlling and mitigating risks across all functional areas of accountability.
• Demonstrate an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them and ensure you take reasonable steps in managing them.
• Execute your risk and control responsibilities as both a Process and Failure Point Owner.
• Ensure that risks are identified, assessed and managed (including escalation and mitigation) in line with the Banks policies.
• With Country / Group / GBS stakeholders, maintain a strong and appropriate control environment across the relevant business.
• Ensure identified control testing defects are resolved, including identification of root causes and any associated process changes required to minimise the probability of process failures.
• Ensure operational incidents (losses or near misses) are logged in accordance with relevant polices.
• Ensure root causes reports relating to operational incidents are completed in line with the Banks policies including meeting of all reporting time lines. This includes the implementation of any appropriate process and control changes to minimise the probability of a re-occurrence.
• Ensure Country / Group / GBS Residual Risk is completed to the appropriate scope, quality and timelines.
• Define and evolve regulatory compliance reporting and key metrics for senior management and regulators.
• Lead Operational Risk control framework assessments / updates for regulatory compliance related processes and associated control gap remediation, in partnership with control functions.

Governance

• Embed the Groups values and code of conduct to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture.

Regulatory and Business Conduct

• Display exemplary conduct and live by the Groups Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the FMO Channels team to achieve the outcomes set out in the Banks Conduct Principles: [Fair Outcomes for Clients Effective Financial Markets Financial Crime Compliance The Right Environment].
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Financial Markets Senior Management Team, Business and Product Heads (in country and Group), Chief Operating Officers (COOs), Operations Functional Heads, Technology Leads across various SCB applications.
• Interface with in-country stakeholders to ensure alignment on key priorities, control framework standards and visibility over pipeline regulations and associated changes.
• Act as informed advisor to internal stakeholders across the front-to-back teams with respect digital operational solutions.
• Build and maintain an active industry presence, contributing to and driving industry dialogue across the spectrum of operational digital channels matters, new solutions and industry adoptions.

Our Ideal Candidate

• Bachelor s degree or equivalent

Role Specific Technical Competencies

• Agile ways of working
• Powerpoint skills
• Stakeholder management
• Process Improvement

About Standard CharteredWere an international bank, nimble enough to act, big enough for impact. For more than 160 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we cant wait to see the talents you can bring us.Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role youve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.Visit our careers website

Keyskills :
Agile ways of workingProcess ImprovementPowerpoint skillsStakeholder Management