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| Job Location | Chennai |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Banking / Financial Services |
| Functional Area | Statistics / Analytics |
| EmploymentType | Full-time |
To provide strong client support for Fixed Income confirmations to ensure smooth confirmation of trades in CTM.Liaise with clients in a timely manner to ensure trade are allocated and settled on timeEnsure exception management is complete within two internal systems. This can include the requirement to onboard clients as well as general query resolution.The role requires someone with extensive business knowledge, analytical and relationship skills, strategic mindset and programme management discipline to help drive the build-out of the function as well as support the broader department and organisation objectivesWhat will you be doing Strong communication skills and ability to forge relationships with clients, Front Office and various internal Ops teams including Trade Capture, Trading Assistants, Pre & Post Settlements, Asset Servicing, KYC and Client Data to resolve and respond to queries.Perform EOD controls reporting global handover reports of outstanding trade exceptions to global stakeholdersMonitor and manage exceptions for trade flow / trade representation for daily trading activity.To operate as the point of contact for both internal and external client queries and liaise with various business areas and front-to-end support teams to seek resolution.Collaborate with global counterparts and different stakeholders to drive opportunities for process development and improvements.What we re looking for:Degree educated or equivalent qualificationRelevant experience in supporting Fixed Income productsStrong understanding of the end-to-end process flows and the control points along the process chainKnowledge of electronic platforms for trading and confirmations including Bloomberg, TradeWeb, MarketAxess, Omgeo CTM and FIX.Client service experience understand the needs of clients and how to manage client expectations.Skills that will help you in the role:Proficient in Microsoft Office productsGood verbal and written communication skillsStrong team player, self-starter with positive attitudeAble to work in a fast-paced environment, meet tight deadlines with a good sense of urgency and accountability,
Keyskills :
accounts research strongcommunicationskills frontoffice fixedincome middleoffice assetservicing microsoftoffice lientsupp