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| Job Location | Chennai |
| Education | Not Mentioned |
| Salary | Rs 1.5 - 2.5 Lakh/Yr |
| Industry | BPO / Call Center |
| Functional Area | Customer Service (Domestic) |
| EmploymentType | Full-time |
Roles and ResponsibilitiesNature of a job: Work from Home - Customer Support (Voice)1) Mandatory 8 hours of login time including productive call handling time and Idle time and at least 25 working days in the month.2) Respond promptly to customer inquiries on call.3) Resolve customer complaints4)Know the products inside and out so that you can answer queries and resolve complaints5)Process orders, forms, applications, and requests6)Keep records of customer interactions, transactions, comments and complaints7) Maintain positive, empathetic and a professional attitude towards customers at all times8) Ensure customer satisfaction and provide professional customer supportDesired Candidate Profile1) Minimum Graduation Any stream/Any year pass out (should hold a valid full time Graduation certificate)2) English & Hindi languages (proficiency in both languages is a must)3) Must have a Laptop or a Computer (good working condition) - Windows 10 Version Must4) Android mobile phone (preferably the latest version)5) High-speed internet connectivity (preferably Broadband/Wifi)6) A silent room to work7) Age Limit up to 45years7) Fresher or experienced, any field welcome, should be 18+ and no Age LimitPerks and Benefits1) Complete Work from Home platform2) You can work from any where (PAN India)3) No Age LimitInterested candidates can share their updated resume onWfh@smarterbiz.aiThanks & All the Best!
Keyskills :
customer supportwork from homebpolaptopcustomer complaintscustomer satisfactionitesvoice processhindienglishcsr