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Process Expert - French Voice

1.00 to 6.00 Years   Chennai   25 Nov, 2024
IBM
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryShipping
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Job Summary:Has overall sales responsibility for customer relationships andperformance of a small customer portfolio.Must be good in French language (both oral and written)
    • Manages assigned customers and budget base; pursues and secures businessin line with the business objectives.
    • Probes and identifies customer needs and provides solutions.
    • Builds a good understanding of target customers and the assigned accountbase.
    • Communicates significant trends, rate changes and policies to assignedaccounts.
    • Researches and understands the territory to identify and establishbusiness contacts with potential customers.
    • Researches and analyses competitive and industry trends.
    • Ensures customer relationship management tools are updated on time andare of excellent quality.
    • Qualification: Equivalent to DELF B2 french
    • Location : Chennai
    • Flex work (50% at Office and 50% WFH every week) and NO permanent WFH

Keyskills :
french languagefrench calling

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