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Process Expert - (General Account (GA))

4.00 to 7.00 Years   Chennai   22 May, 2021
Future Pipe Industries
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryChemical / Plastic / Rubber / Glass
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

Role based operational domain function and related scope: -

  • General Accounting (GA), Accounts Payable (AP)
    • KEY ACCOUNTABILITIES PROCESS MANAGEMENT
    • Adhere to process guidelines and Standard Operating Procedures (SOPs) to achieve the operations targets / SLAs such as volume, Turn Around Time (TAT), productivity, quality and customer experience.
    • Identify opportunities for process improvements and contribute to implementation of effective solutions
    • Measure performance in own area of work against targets / SLAs in order to deliver the performance standards expected.
    • Adjusts effectively to new processes and shows a strong sense of urgency (timelines, follow ups etc) about getting the work done.
    KNOWLEDGE MANAGEMENT
    • Exhibit basic understanding of the FPI business / domain knowledge sufficient to execute own work as per expected standards
    • Effectively utilize the Process Manuals, Instruction Guides, SOPs for performing work
    • Contribute to storage and dissemination of knowledge and development of Knowledge Management systems, processes and tools
    EFFECTIVE COMMUNICATION
    • Ask questions to clarify understanding, delivers written and verbal communication in a clear, logical manner
    • Prepare and present documents and reports that can be well understood and as per FPIG standards
    TEAMWORK
    • Work effectively in groups by actively participating in team discussions; Seek opinion of team members who have expertise in certain areas; Share knowledge and best practices with teams.
    • Demonstrate the ability to balance individual and team priorities, voluntarily extend support when needed to complete shared tasks
    CUSTOMER RELATIONSHIP
    • Actively seek information to understand stakeholder / customer needs; promptly modify approach to resolve problems and gain higher acceptability with them.
    • Be attentive to diversity and cultural sensitivities and keep stakeholder / customer needs as primary focus and respond to business queries in a polite manner even under situations of high pressure.
    ACTIVE LEARNING AND EYE FOR DETAIL
    • Check for errors in own work before submission and demonstrates an eye for detail in the execution of tasks.
    • Show flexibility to change as per work instructions / changing needs and the ability to learn from challenging events.
    SPAN OF Communication Internal:

    Internal: Process Experts, Operations Managers, Shared Service Manager

    External

    External : Business Stakeholders

    Job relevant information (BOUNDARIES & DECISION MAKING AUTHORITY) Processes supported:

    Processes supported: As Per Operational Function and Domain Scope

    Countries supported:

    Countries supported: Americas, EMEA, GCC and Asia

    Performs tasks as per process manuals, instruction guides and SOPs in the relevant domain

    Works under the direct supervision of the Operations Manager and with the support and guidance of Process Experts

    Collaborates with members of his / her team and other teams

    Skills QUALIFICATIONS, EXPERIENCE, & SKILLS Work Experience
    • 4 - 7 years of experience in Shared Services for a Global Company
    Industry Experience
    • Financial / KPOs / BPOs industry experience preferred
    • Specifically in the areas such as
    • Role based domain expertise

    + Finance & Account General Accounting, Accounts Payables

    Education
    • Bachelor Degree in Accounting (B.Com)
    • MBA (Finance), M.Com
    Licensing / Certification/Other Skills
    • Accounting, Corporate Finance, Reporting Skills, Attention to Detail,
    • Deadline-Oriented, Reporting Research Results
    Language:

    English

    Project Management
    • Basic level experience in Project Management desirable
    COMPETENCIES Business / Functional
    • Process Knowledge, understanding of SLAs
    • Domain knowledge in the areas specific to the respective domain role.
    Technical
    • ERP and System Expertise
    (Like BAAN, Ariba, PeopleSoft, SRM, SAP, MS-Outlook, MS-Access)
    • Exposure To Quality Management Systems
    Non-Technical / Behavioural
    • Basic Analytical Skills
    • Attention to Detail
    • Basic Presentation & Communication Skills
    • Role Model FPIG Values and Ways of Working
    • Positive attitude for learning
    • Proactive approach and Demonstrate Initiative
    • Quality Mindset
    • Team Player
    • Understanding of Business
    Education

    Bachelor Degree in Accounting (B.Com) / MBA (Finance), M.Com

    Job Details Chennai, India Job Function Accounting/Banking/Finance Employment Status Full time Employment Type Employee Number of Vacancies 1 Preferred Candidate Career Level Mid Career Years of Experience Min: 4 Max: 7 Chennai, India Nationality India Degree Bachelors degree / higher diploma ,

    Keyskills :
    customer servicedocumentationslashippingdeliveryknowledge management systemsstandard operating proceduresms accessms outlookrole modelmusic makingshared servicesactive learningaccounts payablework effectivelycorporate financeanalytical ski

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