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Job Location | Chennai |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Management Consulting / Strategy |
Functional Area | Sales / BDGeneral / Other Software |
EmploymentType | Full-time |
Position Purpose:
As part of ADP s Lifion programme, this position is a key member of the Customer Service Team providing technical & product support for ADP s next generation HCM products; The role is all about enabling our customers to be more efficient at work, by collaborating with them to understand their pain points and effectively communicating to the Lifion Product / Platform development teams for a timely resolution.
The ideal candidate should be a communication specialist who could interact with Clients, Lifion Development Teams, Architects and Implementation Specialists. They should have a persistent desire to keep up to date with changes in the product space and should be able to communicate fixes and functional changes to clients.
Key Responsibilities:
A Product Support Specialist:
Requirements:
Keyskills :
customer relationsquality slatechnical support data qualitycustomer service management strong communication skillsstrong interpe