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Professional 2 System Administrator

5.00 to 7.00 Years   Chennai   16 Jul, 2019
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other SoftwareNetwork / System Administration
EmploymentTypeFull-time

Job Description

Total Experience : 6 -12 YearsWork Location : ChennaiPrimary skills : Jboss 6.4 and Jboss 7.1 , Weblogic.Secondary skills: Apache, WebSphere, Tomcat, IIS and Siebel etc.Job Summary

  • Red Hat JBoss EAP 6 and 7 installation and environment configuration
  • Red Hat JBoss EAP 6 and 7 server administration.
  • Service configuration and deployment in JBoss EAP.
  • Support WebSphere Application Server, WebLogic Application Server, MQ, Apache and related products in production.
  • Serve as a Level 3 technical escalation resource for Ops support staff.
  • Use software support tools to identify, diagnose, and resolve issues
  • Research and resolve technically complex and/or escalated tickets in line with service level commitments and processing deadlines
  • Perform client impact analysis and document root cause analysis findings in follow up to critical production incidents
  • Track handling of support incidents through ticketing system, to include detailed resolution notes to support a knowledgebase repository
  • Support Incident Management practices, following established ticketing, escalation, and notification procedures
  • Support code deployments & configuration changes to production and non-production systems, following established Change Management practices
  • Assist with Ops Support coverage by participating in on-call rotation
Responsibilities and Duties
  • Support a 24 x 7 environment, providing on-call support as needed, with a high degree of responsiveness and sound trouble-shooting methodologies
  • Provide production & non-production middleware support for multiple business critical applications
  • Relevant IT experience of 5-7 years working in a corporate, technical role.
  • Strong knowledge of IT Infrastructure, Software Development and Quality Assurance concepts and tools
  • In-depth knowledge and analytical skills in trouble shooting, problem determination, root cause analysis and rapid problem resolution
  • The ability to learn quickly and apply new knowledge effectively
  • The ability to multi-task, prioritize, and adapt quickly based on the needs of the project
  • The ability to work both independently and as part of a team
  • Customer focused and highly cognizant of meeting service level agreements (SLAs)
  • Good verbal and written communication skills
  • Professional and positive attitude
Required Experience, Skills and Qualifications
  • Working knowledge on JBoss EAP Installation, configuration, and administration
  • Production support experience for critical systems (24*7 support model)
  • Experience with RedHat Linux is a plus (require admin skills, unix commands, etc.)
  • Unix skills with Kornshell, vi Editor, PERL, Java jar files, and various OS commands
  • Experience in Security (MQ, UNIX, Windows using certificates and other methods)
  • Experience in Automation using Ansible, Chef.
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Keyskills :
troubleshootingwindowsdhcprootcauseanalysiswebsphereapplicationserverjbosseaprootcauseredhatlinuxservicelevelimpactanalysisetwkingactivedirectoncallsuppsoftwaresupp

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