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Project Manager

8.00 to 12.00 Years   Chennai   30 Sep, 2019
Barry Wehmiller international
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryManufacturing
Functional AreaGeneral / Operations Management
EmploymentTypeFull-time

Job Description

  • Should have good knowledge of Windchill Architecture / Infrastructure
  • High level proficiency in Windchill 11+ system administration
  • Ability to quickly resolve basic support tickets such as check-in failures, script error, CAD publishing issues, etc.
  • Ability to determine root causes of problems and recommend strategies to prevent recurrences
  • Strong problem solving and troubleshooting skills, ability to perform system diagnostics, troubleshoot problems, and systems documentation
  • Able to work in a team when a multi-disciplinary approach is required for troubleshooting and resolving technical issues
  • Well versed in managing the Incidents using Ticketing tool
  • Ability to work on rotation shift in different timezones for supporting US and EU end users
  • Should know how to work with PTC to get help and troubleshoot major system administration issues.
Desired skills:
  • Ability to install, patch and upgrade Engineering applications
  • Ability to create, modify and maintain workflows, groups and roles. Ability work on access control and permissions
  • Ability to troubleshoot CAD-PLM interaction issues and finding resolution.
  • Ability to troubleshoot other PLM interaction issues and finding resolution.
  • Server management and good understanding of Windchill Cluster environment
  • Ability to work proactively to propose process and continuous improvement ideas and plan to achieve it
  • Understand and follow the standard operating procedures for the support model
  • Should have good hands-on experience in Windows and Linus OS.
  • Working knowledge with Oracle DB , basic SQL queries, Unix Shell scripting is desirable
  • Participate in customer reviews requiring server impacts or temporary outages
  • Perform recovery and restoration of servers
Preferred Skills:
  • Enterprise System Administration experience with PTC Windchill PDMLink 11.1 (Rehosts, Update, Upgrade, Patching, Clustering, Replication, Vault Configuration and management, Method Server/Server Manager log review and troubleshooting; Application Performance Management/Monitoring; Perform code deployments and configuration changes at the system level)
  • Familiarity with ITIL v3 would be beneficial (ISO process framework for IT).Experience in Cloud implementation of Windchill added benefit
  • Knowledge of SQL or Oracle based applications (SQL administration a plus)
,

Keyskills :
projectmanagement customerrelations java unixshellscripting baggagehandlingsystems standardoperatingprocedures continuousimprovementfacilitation ep ting

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