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| Job Location | Chennai |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other Software,Sales / BD |
| EmploymentType | Full-time |
What Youll DoIn this role, you will review the ticket queue, assign tickets and respond as appropriate to complex user issues. You will deliver excellent service by offering timely, accurate responses with a sincere eagerness to assist. You will play an integral part in resolving queries and communicating discrepancies from both internal clients and external vendors, taking complete ownership of the task through resolution.As a follow up, you will accurately log any detected issues and queries from both stakeholders and vendors and escalate those issues to senior team members as appropriate and necessary. You will work with senior team members to gather and compile data and provide comprehensive reports and follow up on report requests. You will also have opportunities to participate in various projects to enhance efficiency of function and suggest ideas for continuous process improvement.,
Keyskills :
continuous processvendorsownershipcommunicationFlow ChemistryProcess Analytical TechnologyVacuum DistillationCrystallizationBatch ProcessingPilot Plant