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Sales Processing Associate

1.00 to 2.00 Years   Chennai   19 Sep, 2019
Aruba Networks
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Hardware / Networking
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

Hewlett Packard Enterprise is an innovative, dynamic company with a rich past and a promising future. Originally Hewlett-Packard Company, HPE has continuously reinvented itself. Today, HPE is one of the worlds leading technology companies and provides wired and wireless networking, servers, storage, IT and Cloud services for the next generation of IT infrastructure.Your Role:Sales Processing Associate

  • Performs basic data entry per predefined processes.
  • Supports day-to-day post-sales order transactions (e.g., credits, returns, order entry) and reporting of customer issues (e.g., specialized product builds, performance reports); handles multiple customer accounts with low complexity.
  • Assists other departments and support groups (e.g., internal sales, audit, operational support, delivery) by reporting routine issues to the appropriate roles.
  • Helps resolve minimally complex customer issues (e.g., distribution, pricing) and proactively follows-up to assist external-facing customer service representatives.
  • Resolves open order (backlog) report issues of low complexity and reaches out to supply chain or factory to determine source of delay; communicates status and escalates issues to higher levels.
  • Helps resolve order management issues for all product lines using basic subject matter knowledge.
  • Enters sales data in a timely and efficient manner, maintaining documentation and records.
  • Handles several customer accounts that have low importance.
Education and Experience Required
  • Bachelors degree mandatory
  • Typically 1-2 years of experience in a related field.
Knowledge and Skills Required
  • Basic communication skills. Fluency in English and local language mastery.
  • Developing knowledge of internal processes and policies.
  • Fundamental understanding of local legal compliance issues.
  • Basic problem-solving and analytical skills.
  • Basic teamwork skills.
  • Basic time management skills.
Hewlett Packard Enterprise Values: Partner. Innovate. Act.We live by three core values that drive our business.Simplified, we are good partners, great innovators and we make things happen.Extensive social benefits, flexible working hours, a competitive salary and shared values, make Hewlett Packard Enterprise one of the world s most attractive employers. At HPE our goal is to provide equal opportunities, work-life balance, and constantly evolving career opportunities.,

Keyskills :
indexing tat accounting imemanagement wirelessnetwork customerrelations problemsolving legalcompliance supplychain ordermanagement customerservice internationalwork taxplanning dataentry supportgroups

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