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Job Location | Chennai |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | KPO / Analytics |
Functional Area | General / Other Software |
EmploymentType | Full-time |
FUNCTION: The Salesforce Software Engineer engages directly with global, multi-functional teams to drive strategic development and enhancement of the Customer Relationship Management application (Salesforce) and related Sales Enablement and Marketing Automation technologies. This includes, but is not limited to, integration with key business systems, continual business process improvement, assessment and advancement of complementary technologies, and alignment to overarching Sales & Marketing business objectives.The Salesforce Software Engineer acts as the Subject Matter Expert for the Salesforce technology stack; primary responsibilities include identification, documentation, and prioritization of business requirements, development of the application strategy needed to satisfy requirements, definition of the Salesforce standards and best practices for implementing solutions, and execution of required development throughout phased implementation. The primary objectives of this role is to ensure that Elsevier has a functionally sound and stable Salesforce deployment, that the desired level of standardization of business processes is being achieved, that project risks and costs are reduced by leveraging standard solutions and Salesforce best practices, and that deep expertise is applied to ensure business objectives are met while minimizing business disruption. KEY ACTIVITIES & RESPONSIBILITIES WILL INCLUDE:
Keyskills :
business process improvementcustomer relationship managementbusiness process developmentjavascriptsqlsql serverprinter fleet managementjqueryjavasales marketing