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| Job Location | Chennai |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Recruitment Services |
| Functional Area | General / Other SoftwareSales / BD |
| EmploymentType | Full-time |
Skills specification Should have hands on experience in Design, Configuration, Implementation and Support on SAP CRM.6.X/ 7.x Should have strong End- To- End implementation and support experience Exposure in SAP CRM Service (Service level Agreement and Contract, Service Order Management, Service Resource Management , Complaint & Returns Management and E- Service) Should have strong CRM implementation experience for CIC/ Win- Client scenario Experience in preparing the Business Process blueprinting and architecting a solution for existing processes using SAP CRM and SAP R/ 3. Experience in Client handling, gathering business specification and Blue print Should have strong implementation experience in Telemarketing, Telesales, Marketing, Contract management & Campaign Management Experience in team coordination would be nice Sound skills in technical training Knowledge/ experience in best practices for software development (CMM, ISO) would be nice Should have hands on experience in SDLC Should have Ability to understand business processes & mine projects onsite, coupled with sound technical knowledge. Should have an excellent client interaction background with Smart, Innovative, Enthusiastic, Proactive Should have good communication skill ,
Keyskills :
anagement skills client interaction sap crm service client handling campai contract management business process resource management technical training returns management order management team coordination