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SDA - Non - Cash - Leading Bank

1.00 to 5.00 Years   Chennai   15 Aug, 2023
AV Global Advisory Services
Job LocationChennai
EducationNot Mentioned
SalaryRs 2.5 - 5 Lakh/Yr
IndustryBanking
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    Urgent Vacancy with Leading BankRole - SDA- Non-Cash Leading BankLocation - Chennai, Bangalore, Hyderabad.CTC - Upto 5.5 LacsThis Role involves Branch Sales.Provide Customer Service to customer, Relationship Manager for Aspire Banking segment customer of the bank, Enhance the value of existing customer of the bank, Acquire new customer for bank , Cross Sell Various Bank Products.Product Holding Ratio, channel Enrolment and Data Quality : As per assigned benchmarks for branch categories ERV and NTB growth as per targets set for the branchAchieve overall deposits growthAchieve fee revenue (LI, GI, TFx, Assets, MF, etc.)Achieve certification on all the products being sold through the branch Adherence to policies and guidelines such as KYC & AMLService Delivery & Excellence : Ensuring service delivery as per the established benchmarks on TAT and complaint management Ensuring updated mandatory displays and good look & feel of lobby to ensure customer satisfactionAdherence to BSOPM, compliance & Audit guidelines: Satisfactory scores on all internal/external audits and surprise checks by internal teams Ensure quality customer service is delivered disseminating required product information Recording complaints as per the specified process and resolving all complaints received from customers within the stipulated TATs Ensure appropriate customer communication on closures Preventive complaint management, asking for feedback from customers, who may not be complaining Promoting all direct banking channels and ensuring that the customer is utilizing the same Interested Candidates can share profiles to hidden_email/WhatsApp to hidden_mobile

Keyskills :
customer servicetellerwelcome desk

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