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Job Location | Chennai |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | General / Other SoftwareHR |
EmploymentType | Full-time |
Training and Development, Health & Wellness benefits, Food vouchers, Company DaysPlan and lead customer workshops and meetingsCoordinate, as necessary, relationships with and between key stakeholder during the design, management and implementation of business changeLead both formal demo and informal show & tell sessionsRequirements management Gather and document functional and non-functional customer requirements Lead engagement with relevant stakeholders to actively manage the documented requirements Analysis, design and documentation Investigate, analyse and define complex business issues Sketch as-is and to-be business processes and data models using agreed standards and templates Propose possible solutions, identifying alternative solutions, assessing feasibility and recommending any new approaches as applicable Create viable specifications and acceptance criteria that can be understood by customer stakeholders and the implementation team Carry out research at the request of a project manager or line manager Participate in the configuration of software packages, primarily Salesforce and CloudSense, as part of an implementation project Perform non-configuration activities including simple data loading and deployments using standard capabilities and tools Responsible for the quality of the delivered solution (QA, test support) Document faults, implementing resolutions and retests to agreed standards Competencies, Knowledge, Skills, Abilities and Experience 4+ years experience in a customer-facing consulting position Experience configuring software packages as part of an implementation or roll-out Proven track record of end-to-end delivery, including analysis, build and test phases Understanding of the Salesforce platform Knowledge of business analysis tools and techniques Swift learner, self-directed and organised with a keen eye towards high-quality, on-time work Strong ability to convey technical information to a non-technical audience and vice-versa Strong customer facing skills Ability to gather requirements, understand constraints and run workshops and meetings using structured and non-structure methods Excellent presentation and written communication skills Team player, ability to collaborate and lead an effective team Desired Hands-on Salesforce configuration experience highly desired Order management system knowledge and experience Coding experience a plus Change management practical knowledge and experience Experience with multiple software development methodologies is an advantage including waterfall and Agile is an advantage Travel (50%+) will be required as part of this role.,
Keyskills :
sap projectmanagement erp uat businessprocess softwaredevelopmentmethodologies datamodels dataloading businessanalysis changemanagement softwarepackages ermanagementsystem dermanagement codingexperi