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Job Location | Chennai |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Banking / Financial Services |
Functional Area | Operations Management / Process Analysis |
EmploymentType | Full-time |
RESPONSIBILITIES:Domain Capabilities Product / Domain Knowledge:Strategic perspective and full understanding of Policies, Procedures and Guidelines. Able to understand the product vis-a vis the other policies and identify any gaps to mitigate operational risksWork with stakeholders to operationalise the new products and draw up a process flowAbility to standardize and optimize processes across marketsFull understanding of regulatory and customer risks in a product offering and devising processes to address themContributes to and implements changes to policies and procedures.Defines products and describes complex procedures (knowledge)Researches and takes into account industry and product developmentsContributes to new product development, if requiredProcess Management:Instinctive grasp gained out of experience of linkages between sub processes and related ability to identify gaps arising from any process changeReceive environmental (regulatory , credit, market) news and evaluate processes to see if improvement is needed to meet new challengesOperates and makes decisions in an environment which is largely non routine, unpredictable and complexActively provide input for process improvements and ability to sponsor automation and implementation of end state processAbility to translate process feature into system functionality.Takes well informed risks to pursue activities with a superior returnCapacity Planning:Determines resources that will be required to achieve future projects and strategies.Analyses business trends and recognize the risk element in the changed patterns.Differentiates the changed patterns at a transactional and at a business level.Able to control over-management of processes on account of fear of failureDevelops a set of tools and techniques and drives their application and strives to develop and upgrade the tools usedForecasts future business activities, future system requirements.Operational risk Management:Ensure deeper understanding of transaction processing risks and provide management interventionUnderstand the Risk Dynamics, Global pressure points, stress in Market environment, Risk on global macro economics and its impact on operationsUnderstand and implement the Group risk management policies, processes and structuresAble to identify and assimilate the scope of complex risks in order to create central risk management policies and procedures.Highlight to Management and stakeholders business risk, evaluate impact and design/ execute actions to mitigate same.Ability to involve other business functions in resolving/ mitigating risk issuesUnderstands and ensures awareness business policies, standard procedures and best practicesActive management of operational losses and provide a sustainable fixBehavioural CapabilitiesPrecision Accuracy:Executes tasks and assignments accurately within team and selfPossesses ability to differentiate between quality and excellence in the real time BAU activitiesAble to provide solutions and ideas to bring down errors.Create an error free culture by leveraging behavioral recognition, system requirements and other pressure pointsCreate a collaborative mindset towards driving quality workQUALIFICATIONS - B.Com, BBA, BBM, BA EconomicsMore than 11 years of experience and should possess the following skills:People Management SkillsStakeholder ManagementCommunication skillsMulti TaskingDecision making,
Keyskills :
finance sales ltd mis accountancy newproductdevelopment flowcharts processflow globalmacro costbenefit changeprocess benchstrength riskmanagement targetaudience tatementsofworksow