| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
| Top Management Jobs |
| IT - Software Jobs |
| Medical Healthcare Jobs |
| Purchase / Logistics Jobs |
| Sales |
| Ajax Jobs |
| Designing Jobs |
| ASP .NET Jobs |
| Java Jobs |
| MySQL Jobs |
| Sap hr Jobs |
| Software Testing Jobs |
| Html Jobs |
| Job Location | Chennai |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Banking / Financial Services |
| Functional Area | General / Other SoftwareNetwork / System Administration |
| EmploymentType | Full-time |
Infrastructure Monitoring and First level technical operations of the Network Infrastructure WAN, LAN & Security Infrastructure.Participation of Network related major incidents and Critical Migrations.Provide hand and feet support for Global Data Centre environment.Key engagement with regional and global network teams, security teams, wider technology support team and management, application/business support, external service providers.Contribute excellence in Incident / Problem / Change Management of SCB Global Network & Security Infrastructure.Contribute and Participate Critical Incident calls that involve complex multi-component, multi-platform issues together with peer Infrastructure teams like OS Platforms, Middleware, DB, and Application support.Ensure end-to-end root cause analysis and trend reporting for production issues is carried out in a way that meets business and technology requirementsNetwork Monitoring reporting, event management and coordination.Participate relevant end-to-end service improvement initiatives to address risk mitigation and service stability.Ensure accurate and regularly updated information related to network physical inventory, logical inventory, network diagram, network traffic flow, technical troubleshooting documents and operational process documents.Demonstrates continuous effort for identifying problematic areas and report in to next level for permanent fixes.Escalate incidents to Level II when appropriate and keep management updated about the situation proactively.Assist in implementing Global Projects, owning the processes and documentation when requested.Work on accountable ticketing console not through any non-accountable systems or process.Work as a global team to manage the operations of multiple customers with multiple shift operations.Basic ITIL knowledge is mandatory.Our Ideal CandidateThe successful candidate should possess:Graduate degree/Diploma in a technical discipline with professional certifications.Around 6 to 10 years of hands-on working knowledge in Network WAN/LAN and Operational experience in a global MNC environment with ISP management background.Ability to manage diverse stakeholder expectations.First level network technical & analytical skills, with experience in monitoring, event management and network performance monitoring are necessary.Excellent oral/written communication skills for articulating thoughts clearly with stakeholders ranging from engineers to senior business management and external parties.Industry certifications CCNA Equivalent is necessary.Following Skills are highly desired at deep technical level:Security Platforms - Juniper SRX, Netscreen, Cisco ASA Firewalls, VPN Gateways (Mandatory)Switching / Routing (WAN & LAN) - Cisco and Juniper (Preferred).Proxies, Wireless products, etc (Mandatory)IP Services like DNS, DHCP, IPAM, AAA Platforms (Optional)Experience in working with ISPs and Banking Environment.Must have good time management skills and excellent customer focus.Ability to work and communicate with external vendors, Providers and multiple groups within the company.Good interpersonal skills.Cultural sensitivity allowing understanding of how business expectations differ in different cultural environments.,
Keyskills :
ciscorouting troubleshootingswitches