hireejobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Senior NOC Engineer-Cloud

5.00 to 7.00 Years   Chennai   21 Jun, 2021
Cynosure Corporate Solutions
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryTelecom / ISP
Functional AreaIT Operations / EDP / MIS
EmploymentTypeFull-time

Job Description

Roles and Responsibilities

  • 24/7*365 Monitoring of the following (but not limited to):
  • Infrastructure Monitoring e.g. Network Circuits, Servers (Date Centre Hosted & Cloud Host)
  • Application Monitoring e.g. New Relic, PRTG, etc.
  • Business Monitoring e.g. Volume Drop in Calls, Topups, Opt-in, etc
  • Perform Troubleshooting to determine the Impact of Issue triggered through Alert / Alarm.
  • Driving Major Incidents till resolution, Major Incident Communication to Stakeholders.
  • Major incident central point of contact and control and Ensuring all necessary parties are engaged.
  • SLA and Performance reporting
  • Trend analysis and identification to feed back into relevant teams to mitigate or prevent future issues.
  • Provide in depth technical experience and guidance to other team members.
  • Exploring the Gaps in Current Monitoring System and service not brought under Monitoring.
  • Establish and maintain relationships with key internal stakeholders and external partners and vendors
  • Act as a technical resource as and when required with project to change or upgrade parts of our environment Reviewing and improving operational processes, procedures and documentation associated with the operations of these systems.
  • Ensuring that all security policies and procedures are followed without exception, reporting any deficiencies or non-compliance.
Skills and Experience:
  • Working Knowledge on Various Monitoring Tools E.g. New Relic, solar Winds, PRTG, etc
  • Working Knowledge on Cloud Technology e.g. AWS, Azure, Google Cloud, etc
  • Working Knowledge on IT Service Management Standards e.g. ITIL, Scrum, etc
  • Basic IP networking Knowledge, (Routing & Switching)
  • Hands On Exposure on Incident Management, Incident Communication, etc.
  • End User Ticket Diagnosis.
  • Good Analytics Skills, Verbal Communication, Written Communication.
Desired Candidate Profile
  • Certified on recognised Cloud Technoloy e.g. AWS, Azure, Google Cloud, etc.
  • Certified on IT Service Management Standard e.g. ITIL
  • Good Understanding of AWS Services e.g. route53, EC2, load Balancers,etc
  • Good Understanding of Azure Services e.g. Application Insights, Logic App, MS SQL, Cosmos DB,etc.
  • Simple Scripting Knowledge to Automate Routine Tasks.
  • Good understanding Ericsson /Huawei / Telecom architecture in a TDM and VoIP evolving world.
  • IP architecture knowledge with the capability to dimension a network for new products and services
  • 4-8 years experience in monitoring and support of IT applications and services (Windows and Linux based)
  • ITIL v3 Practitioner (Desirable)

Keyskills :
itilgoogle cloud platformazureserviceaws

APPLY NOW

Senior NOC Engineer-Cloud Related Jobs

© 2019 Hireejobs All Rights Reserved