Senior Officer Financial Market Operations

Job Description

StrategyInvolvement in Project Initiatives / Automation / process ImprovementBusiness:Good understanding of Banking & Financial IndustryProcesses:Ensure a smooth, timely, accurate and error free Processing of Client coverage - Account opening management , Static data system setup/ Static Data Maintenance (System maintenance) including receiving updated SSI, call back forms from clients and authenticate them . Covering end to end workflow process knowledge on confirmation /settlement of Interbank and Corporate client segments with potential Client Services and priority.Should have strong understanding of FX, MM, OTC Derivatives products like Commodity swaps, FX Options, Swaps, NDFs, IRS, Equity and Bonds.To ensure a smooth, timely, accurate and effective transaction processing for Financial Market OperationsEnsure that the responsibilities and duties of FMO CC are performed accurately and securely in a controlled environment to support the business and our clients.All authorities and responsibilities listed herein should be carried out strictly in compliance with FMO GBS Delegation of Authority as updated from time to time.Ensure involvement of self and team in project and process enhancements.To ensure adherence to processes and controls as detailed in the DOI and keep the DOI update to all process changesContinuous improvement in productivity to the standards prescribed for the processes from time to time.Upholding the Values of the Group and Company at all times.Adhere Zero Tolerance policyPeople and Talent :Help the unit to promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the normLead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partnersOverall client satisfaction and meeting service expectationsQuick turnaround for customer queries & ComplaintsEnsure Zero customer complaintsShould be a Team player- flexibleAdhere to the instruction of the Mangers.Having frequent discussions with team members to improve their career and People development.Actively participate in Sustainability (CSR) initiatives, staff engagement programmes.Risk Management:Ensure 100% compliance at all times to the group s risk management framework as applicableCompliance with all applicable Rules/ Regulations of Company and Group PoliciesComply with Group Money Laundering Prevention Policy and Procedures to the extent applicable and report all suspicious transactions to the UnitTimely escalations and resolutions on confirmation outstanding etc as per Escalation policyGovernance:Comply with all the group standards, policies, procedures and guidelines as applicable and values of the Bank at all timesAdhere to Group Code of Conduct at all timesIn the event of serious regulatory breaches, or where risk tolerances have been breached, ensure senior management are informed and that actions are taken quickly to remediate and/or activities are ceasedRegulatory & Business Conduct:Display exemplary conduct and live by the Group s Values and Code of ConductTake personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of ConductLead the FMO to achieve the outcomes set out in the Bank s Conduct Principles. Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; the Right EnvironmentEffectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance mattersKey Stakeholders:FMO handles clients from various financial sectors, representative in group and country. Dealing room, Middle Office, Risk, Global Reconciliation Unit, Other operation teams, In country teamsOther Responsibilities:Embed Here for good and Group s brand and values in Financial Market Operations.Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.COMPETENCIES Leadership CompetenciesLeadership LevelSpot OpportunitiesLine ManagerSolve ProblemsLine ManagerTake the LeadLine ManagerBuild ResilienceLine ManagerCollaborateLine ManagerCommunicateLine ManagerDeliver SustainablyLine ManagerAchieve ResultsLine ManagerTechnical CompetenciesTarget Proficiency LevelManage ConductCoreManage RiskCoreManage PeopleCoreQUALIFICATIONS:Experience:2 - 4 years relevant experience in any Banking operationsEducation:Degree - Bachelor /Master Degree preference on Commerce & Financial servicesSkills:Ability to handle stakeholders at Senior Management levels.Strong Analytical abilityEye for detail and good in numbersExcellent communicationRecognize and manage complexityGood People Management skillsPrioritization and Delegation of activitiesProblem solving / Trouble shooting skillsGood knowledge in FX ProductsApply now to join the Bank for those with big career ambitions.,

Keyskills :
salescustomerservicemisaccountscodeofconductstaticdatamiddleofficeriskmanagementproblemsolvingaccountopeningclientservicesclientcoverageiskmanagementframew