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| Job Location | Chennai |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Education / Training |
| Functional Area | Operations Management / Process Analysis |
| EmploymentType | Full-time |
Business:Good to have an awareness of Banking & Financial services IndustryProcesses:To ensure a smooth, timely, accurate and effective transaction processing for Financial Market OperationsTo discharge operational duties of the FMO Confirmation / Settlements - FX/MMTo ensure adherence to processes and controls as detailed in the Departmental Operating Instructions(DOI) and keep the DOI update to all process changesContinuous improvement in productivity to the standards prescribed for the processes from time to timeUpholding the Values of the Group and Company at all timesTimely escalation of process / reconciliation and other issues to Line ManagerTo ensure timely, accurate and error free processingPeople and Talent :Help the unit to promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the normLead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partnersOverall client satisfaction and meeting service expectationsQuick turnaround for customer queries & ComplaintsEnsure Zero customer complaintsShould be a Team player- flexibleAdhere to the instruction of the ManagersRisk Management:Ensure 100% compliance at all times to the group s risk management framework as applicableCompliance with all applicable Rules/ Regulations of Company and Group PoliciesComply with Group Money Laundering Prevention Policy and Procedures to the extent applicable and report all suspicious transactions to the Unit ManagerGovernance :Comply with all the group standards, policies, procedures and guidelines as applicable and values of the Bank at all timesAdhere to Group Code of Conduct at all timesIn the event of serious regulatory breaches, or where risk tolerances have been breached, ensure senior management are informed and that actions are taken quickly to remediate and/or activities are ceasedRegulatory & Business Conduct :Display exemplary conduct and live by the Group s Values and Code of ConductTake personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of ConductLead the FMO to achieve the outcomes set out in the Bank s Conduct Principles. Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; the Right EnvironmentEffectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance mattersKey Stakeholders:Dealing room, Middle Office, Risk, Global Reconciliation Unit, Other operation teams, In country teamsOther Responsibilities:Contribute to embed Here for good and Group s brand and values in the unitPerform other responsibilities assigned under Group, Country, Business or Functional policies and proceduresQUALIFICATIONS: Experience: Fresher s or with 1 to 2 years of experience in any Banking operation (Applicable for Grade B & C)Education:Degree / PG and basic banking knowledge in terms of products and customer types.Skills:Good verbal & written English communication.100% willingness to work in all shifts and work out of all locations (Haddows/Padur/Bangalore)Will be judged in quick learning skills, team work & positive attitude to be able to handle immense work pressureHands on in MS OFFICE,
Keyskills :
sales customerservice mis accounts codeofconduct middleoffice riskmanagement quickturnaround management financialmarkets financialservices customercomplaints iskmanagementframew seni