| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
| Top Management Jobs |
| IT - Software Jobs |
| Medical Healthcare Jobs |
| Purchase / Logistics Jobs |
| Sales |
| Ajax Jobs |
| Designing Jobs |
| ASP .NET Jobs |
| Java Jobs |
| MySQL Jobs |
| Sap hr Jobs |
| Software Testing Jobs |
| Html Jobs |
| Job Location | Chennai |
| Education | Not Mentioned |
| Salary | Rs 2.5 - 6 Lakh/Yr |
| Industry | Education / Training |
| Functional Area | Supply Chain / Logistics |
| EmploymentType | Full-time |
KEY RESPONSIBILITIES:Uphold the values of the Group and Company at all times.Comply with all applicable rules / regulations and Company & Group Policies.Contribute to efficient functioning of the Unit.Familiarize with Group Operational Risk, Group Money Laundering Prevention and other Policy and Procedures to the extent applicable.Perform error free reconciliation as per procedures and DOI / Reconciliation Policy using reports from various necessary applications.Handle customer queries and correspondence (both internal and external) and maintain effective working relationships with all departments including IT / IS.Ensure effective follow ups and escalations, both internal and external, in resolving outstanding items and all process and system issues, strictly as per agreed SLA / matrices / DOIAssist TLs and Manager/Sr Manager for process mapping and automation / improvement efforts.Assist TLs and Managers in testing and take over activities for new processes; Senior Managers in efforts towards achieving the same.Ensure adherence to all SLAs and proper updation of all logs such as time updation, system downtime, and exceptions log.Undertake any activity as may be advised by TL, Line Manager, Senior Manager or Head, GRH in line with DOI.Act as a back-up for reconciliation of any site as advised by TL, Line Manager, Senior Manager or Head, GRH.Maintain Learning Development Plan (LDP) and ensure participation in training programmes organized within the department, by the concerned Training Team / OL.Readiness for Audits External/Internal.Ensure no IDs & Passwords are sharedUpdate tracker used for MIS & other activities as advised.Escalation matrix to be adhered to.Assist in carrying out BCP tests.Adhere to 6 SAny deviations / exceptions in process to be highlighted promptly to Senior Management.Help in giving inputs for updation of DOIHelp in Archival activitiesAssist in Department & Group related projects.Fire Marshall. Awareness amongst staff. Participate in the evacuation exercise and keep the evacuation time within the benchmark timeTo identify and report all exceptions on non compliance with standard controlsTo identify and report all weaknesses inherent in the standard controlsProvide KCSA data on timeDelegation of authority as applicable will be issued separately as a addendum to the JD, depending on the Roles and responsibilities handled.KEY RELATIONSHIPS:Country Operating UnitsITSCOther concerned departments in SSCKEY MEASURES:Productivity, Timeliness, SLA adherence, Errors, Operational LossesPerformance on key responsibilitiesPerformance on adhoc responsibilities advised from time to timeAdherence to provisions of the DOI and applicable Group PoliciesLiving Groups valuesInvolvement / Participation in Scope / Department / Business projects, ILP, IDEAL etc.Knowledge acquired in TLM / Reconciliation principles / FCP / Enabling Systems.Apply now to join the Bank for those with big career ambitions.To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.,
Keyskills :
bankingsalescustomer servicemisaccountsprocess mappingoperational risktlmbcpfcpidsslariskslasturnbrandvisitidealmatrix