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Senior Process Expert

4.00 to 6.00 Years   Chennai   18 Oct, 2021
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryLogistics / Courier / Transportation
Functional AreaOperations Management / Process Analysis
EmploymentTypeFull-time

Job Description

The Sales, TNM & Analytics groups in the GSC also referred to as STAD includes various processes from these functions. Some key business processes of STAD are Pre-Sales: Quote and Tendering, Contracting, Demurrage & Detention, Trade and Marketing, Disputes, Advanced Analytics, Technology support and Business IntelligenceShow More We offerAs an employee with Maersk GSC you will be part of a working environment as diverse as the APMM group. Maersk strongly encourages continuous learning at work and sharing of best practices by rewarding innovations. We aren t all about work, we believe in a holistic development of our employees and so regularly organize recreational activities giving our employees a chance to unwind and showcase their creative side. As an organization we strongly believe in a people-centric approach with emphasis on employee engagement and work-life balanceShow More Key responsibilitiesService Delivery-Excellent knowledge of Sales end to end processesHigh Competence on selling, negotiation skills and identifying right customer to upscale Maersk products. Carry out all activities in a manner which will contribute to the achievement of individual and team Key Performance Indicators (KPIs). Interact with potential and existing customers through emails, telephone calls to persuade them to purchase companies products and services. Generate qualified leads, create suitable quotes, and co-ordinate with internal teams to win the business opportunity. Participate in the regular engagement meetings/calls with team, different Sales verticals/team, Cluster contacts, Regional contact, peers, and other applicable parties. Nurture a positive working relationship across functions and locations Work on resolution of issues and through consistent coordination with the appropriate persons from different processes and verticals serve as back-up for processes/tasks handled by other focal within the Area Sales and One Team Sales. Work with peers and managers across Sales Community Team to standardize processes and implement best practices.Show More We are looking forAs a Process Expert / Senior Process Expert you are expected to have a functional knowledge of Sales and upselling principles, desktop applications and systems. Candidate must be dependable, able work in a team environment, good with figures, accurate, capable of working with high level of passion and motivation. Graduate, with good to have knowledge of shipping cycle and pro Knowledgeable of Selling and Negotiating. Good communication and interpersonal skills. Ability to adapt successfully to multiple tasks that occur in a rapidly changing environment and to perform in highly interruptive conditions to meet time pressures/deadlines. 5Willingness to take on stretched goals, and to go above and beyond for urgent work requirements. Highly energetic and self-motivated, proactive and resourceful.Show More,

Keyskills :
documentationcustomer serviceshippingdeliverysaleskey performance indicatorsarea salesadvanced analyticsnegotiation skillsemployee engagementworking environmentwinquotedesktop

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