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Senior Support Manager

6.00 to 10.00 Years   Chennai   13 Sep, 2019
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryEducation / Training
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

1. Change review2. Change support3. BAU clarifications4. Outage communication to the stakeholder5. FSD & BRD analysis6. Risk item resolution7. Managing the critical situation in BAU/ during project releases8. L3 impact analysis and get the fix from development teamsList of applications in Support scope 1. Breeze-Android(32151)2. Brze-IPhone(29054)3. MI-BANKING-MPS(14985)4. Channels Security Services(40010)5. Breeze-Mobile(33510)6. IBanking Picasso UI(50477)7. Ibanking Picasso API(50475)Qualifications and SkillsAt least 6 - 10 years of experience in production support & development environment2. Good analytical and problem solving skills3. Able to interact and communicate well with users & business.4. Have technical knowledge and hands on experience on Java architecture/framework such as Struts, Spring MVC, Hibernate, CXF, Castor, etc.5. Experience in SQL, DB2, Oracle DB objects/design such as Stored Procedure, View, Trigger, etc.,

Keyskills :
sales sla customerrelations springmvc problemsolving impactanalysis sql db2 java spring echnicalsupp productionsupp acle

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