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Senior Voice Technical Resource

14.00 to 16.00 Years   Chennai   07 Apr, 2020
I Love Mondays Pvt Ltd
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryEducation / Training
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

Overall Responsibilities

    To manage the Wintel, Linux, VMWARE, Storage, O365 Messaging and Collaboration environment To manage Public cloud infra Azure, AWS To oversee (which include upgrade/migration) all existing systems as needed To ensure secure, reliable and stable operation of the systems To oversee backup and recovery strategy for all critical system To oversee and manage proper storage allocation and management of overall storage unit Work closely with counterpart, Network team, operations team for daily maintenance and support To notify management about potential problems associated with the system health To participate DR exercise within the Hexaware. To Manage Windows Volume licensing, VMware licensing To Manage Yearly CAPEX / OPEX Budget for Windows, Cloud infra To Manage Yearly AMC server hardware and license renewals To Manage team of 10 members Wintel, VMware, Storage infra

Management Reporting

    To provide statistic on the systems performance i.e. system load, response time and available disk space To provide RCA for the critical incidents happening around owned infra space. To provide update to higher management on new or upgrade activity To notify management about potential problems associated with the systems

Compliance

    To ensure security procedures and audit requirements at adhered to at all times To ensure all the critical systems are patched with latest security patches To ensure all the end user and critical systems has AV up to date always To ensure closing VA / PT on all the critical systems on time To take part in all the internal, customer audit with respect to Wintel, Cloud infra To maintain a clean desk

Team/group responsibilities: -

    Establish and maintain effective and strong working relationships within Wintel, Cloud team Provide technical leadership to the Wintel, Cloud team by assisting junior administrators and sharing knowledge and research of tools/techniques.

Qualification / Experience: -

    Recognized Degree in Computer Science, IT or equivalent At least 14 years of hands - on experience in Wintel - based System Administration Knowledge in system administration including capacity planning and performance tuning Competency in Windows, VMWARE, Storage, Azure and AWS technical skills Exposure to server virtualization technology Certification in Wintel - based system administration preferred ITIL, PMP Certification is added advantage
,

Keyskills :
windows system administrationcustomer audits computer sciencetechnical skills volume licensingcritical systems capacity planning

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