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Service Technician

1.00 to 10.00 Years   Chennai   25 Aug, 2026
Talntworx Technologies Private Limited
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryOthers
Functional AreaService / Installation / RepairCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Location: Velachery | Porur | Tambaram | Avadi | Kellys | T. Nagar | AdyarNo. of Positions: 7Salary: 20,000 25,000 Net Take-HomeAdditional Incentives: Approx. 2,000 3,000/month NPS Incentives Service IncentivesJob PurposeTo effectively handle customer complaints and service calls and provide timely technical support.Key ResponsibilitiesAttend in-house customer service calls. Attend dealer field calls as per PJC and obtain dealer acknowledgement with seal and signature on the service call report. Maintain and handle service tools properly. Segregate warranty and out-of-warranty complaints with proper tagging. Use handheld machines for dealer service activities. Identify and report new or repeated complaints to the Branch In-charge. Assist the Branch In-charge with stock checking, rack/storage management, and spare-parts indent preparation.EligibilityQualification: 10th / 12th / ITI / Diploma Experience: 03 years Candidates with FMCG/FMCD service experience will be preferred. Freshers with relevant technical knowledge can also apply.Required SkillsGood knowledge of products and specifications. Product troubleshooting skills. Basic technical knowledge of home appliances. Good communication and interpersonal skills. Problem-solving ability. Customer handling skills.BenefitsPF Gratuity Insurance ESIC, if applicable Fuel reimbursement Food reimbursement NPS & Service IncentivesInterested candidates can send their updated resume via WhatsApp:hidden_mobile

Keyskills :
service center operationscustomer handlingservice engineeringfield servicefield service engineeringcustomer service operationsafter-sales serviceelectrical/electronic troubleshooting

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