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Skype for Business Administrator/Analyst

3.00 to 6.00 Years   Chennai   21 Sep, 2020
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

Essential Job FunctionsUnderstanding of Lync 2013, Skype for Business 2019 and Mobility technologyAdministration and Management of Skype Enterprise Voice InfraDaily health-check of all Skype Infra/Regular AuditsAbility to handle Incidents & Changes effectively and adhere to SLAPerforming monthly patching Activities.Monitoring of Lync/Skype Infra and take pre-emptive actions on SCOM alertsTroubleshooting and Vendor Co-ordination for BAU Incidents and Project activitiesPlan for high availability & Performing Lync Disaster Recovery operations as and when requiredWorking knowledge on EZ UDM Pro Provision and Manage of Polycom devicesKnowledge on Video Conference Platform like PEXIP, Lync recording solution VERBA & Contact CentreSolution ANYWHERE 365 is added advantage.Flexible to work in all shifts including weekends.Basic Qualifications

  • Bachelors degree or equivalent combination of education and experience
  • Bachelors degree in computer science, or related field preferred
  • Three or more years of experience with computer systems or networking
  • Experience working with computer hardware for installation and upgrades
  • Experience working with software installation/upgrading procedures
  • Experience working with file and system maintenance procedures
Other Qualifications
  • Good organization skills to balance and prioritize work, and multitask
  • Good analytical and problem solving skills to troubleshoot systems problems
  • Good communication skills to communicate with support personnel, customers, and managers
  • Ability to work independently and as part of a team
Work Environment
  • Office environment
  • May require on-call, shift, weekend and evening work
,

Keyskills :
computer sciencevideo conferenceenterprise voicecomputer hardwaresystem maintenancevendor coordinationrecovery operationsBusiness Administrator

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