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Specialist

1.00 to 4.00 Years   Chennai   04 Feb, 2021
Standard Chartered Bank Ltd
Job LocationChennai
EducationNot Mentioned
SalaryRs 1.5 - 4.0 Lakh/Yr
IndustryEducation / Training
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

*About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.To us, good performance is about much more than turning a profit. Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.The Role Responsibilities

  • Effectively manage multiple stakeholder demands and expectations while maintaining quality and delivery of support operations.
  • Effectively manage multiple stakeholder demands and expectations while maintaining quality and delivery of support operations.
  • Implement Automation and no Toil across SRE onboarded applications and implement self healing of applications.
  • Provide quality of Service as per Service Level Objectives and effectively manage Operational Level Agreements with upstream/downstream systems.
  • Maintain Change Velocity vs Stability Balance with an effective Error Budget for application.
  • Implement Incident Management Practices with Blameless Post-mortems and driving Repeated Incident Themes to closure. Regular review of Alerting, Incidents and reducing their end user business impacts.
  • Engages with Dev Leads, Test Leads and architects to determine strategic direction in terms of application supportability
  • Evaluates and implements new technologies personally, in line with bank strategy
  • Documents and publishes standards and procedures
  • Keeps current with new practice and technical developments for potential use as solutions to requirements
  • Identifies and recommends new technology or practices that will add value to the organization in terms of performance and cost
  • Undertakes continuous improvement for the practice and domain internally and within federated teams
Our Ideal Candidate GENERAL SKILLS:
  • Established professional with 8 to 10 more years working across the Productions Support or Operations Engineering Manager
  • Communicator with ability to lead and influence direction and strategy of support organization.
  • Self-starter, capable of working without direction and able to deliver customer obsessed support.
  • Excellent problem analysis and resolution abilities.
  • Ability to write support strategy and execution plans essential.
SPECIFIC SKILLS:
  • The ability to articulate Incident Impact, document RCAs, and provide management summary information, Incident Advisories and Incident Triage with various teams in bank.
  • knowledge in UNIX commands with shell scripting
  • Strong knowledge in Hyperion Essbase, Hyperion Planning , FDMEE, Calc Rules , Knowledge in Hadoop , HIVE Data base
  • Control-M scheduling tool
  • An understanding of Unix and Windows host operating systems, networking and related logistics.
  • Familiarity in Devops, ITRS, Agile, Cloud, DevOps, Containers etc would be an added advantage
Apply now to join the Bank for those with big career ambitions.To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.,

Keyskills :
quality of serviceservice levelhyperion essbaseproblem analysishyperion planningoperating systemsincident managementintelligent networkscontinuous improvementhiveunixturncloudagilebrandvisit

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